Manager, Value Added Services Implementation

il y a 2 semaines

Luxembourg, Luxembourg Intelsat Temps plein

Are you up to the challenge?

  • Work closely with peers in Solutions Development, Service Commercialization and Service Delivery to establish and maintain processes for Service Implementation
  • Track and report status of all projects in implementation and identify and manage risks
  • Manage escalations of technical matters with internal stakeholders, vendors and customers
  • Review and approve technical documentation written for vendors, such as Statement of Work (SOW) and technical paragraphs of Requests for Proposals (RFP)
  • Proactively identify and take measures to mitigate technical risks, in coordination with peers in Project Management teams
  • Provide feedback to all stakeholders for continuous improvement of processes and tools
  • Lead a high performing team across multiple regions and time zones.
  • Collaborate with multidisciplinary and multicultural teams across the world, both internal and external
  • Manage complex priorities in a realtime environment
  • Leverage your excellent understanding of customer requirements and telecommunication networks to provide thought leadership and guidance to your team
  • Communicate (written and verbal) with regional executives on a regular basis
  • Coordinate with internal Product Management, Engineering and Operations teams, work with external vendors to execute defined plans

You should definitely have:

  • A fouryear college degree in Engineering
  • At least 3 years of experience in a People Management role
  • At least 10 years of relevant experience in Solutions Engineering, Program Management or Systems Engineering in the Telecommunications industry
  • Effective written and verbal communication skills and presentation skills, with the ability to communicate technical concepts to nontechnical audience in English
  • Proven ability to work in a crossfunctional team environment and retain a positive attitude while simultaneously handling multiple complex projects with demanding schedules
  • Experience working in matrixed organization and demonstrated ability to influence key stakeholders
  • Experience working with systems integrators and equipment vendors in the satellite ecosystem
  • Strong analytical and criticalthinking skills
  • Excellent organizational skills
  • Proficiency in the use of Microsoft Office software suite

It would be nice if you had:

  • Effective written and verbal communication skills in either French or Spanish
  • Experience working in a global company

What it's like to work with us:

  • We emphasize personal and professional growth
  • Awesome benefits including DTO, international, medical, tuition reimbursement, and training
  • Flexible Work Arrangements and Hybrid Work Policy of 3 days per week in office experience
  • Fun, diverse, and inclusive culture

Other Job Info:


These statements are intended to describe the general nature and level of work being performed by employees assigned to this job.

This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission.

We hire skilled professionals who work in various areas such as:
satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more.

Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.

Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled

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