Assistant Customer Service

il y a 2 semaines


Luxembourg, Luxembourg Agrolux Intérim Temps plein
29 mars 2023

Votre agence Agrolux, spécialiste des métiers de l'industrie et membre du groupe RAS intérim comptant 170 agences en France et en Espagne, recherche pour l'un de ses clients un:
**Assistant Customer Service (CDI)**:

- Votre mission :_
- Coordonner et planifier les expéditions selon les demandes clients
- Travailler en équipe avec vos collègues approvisionnement et planning de production
- Assurer le suivi des transporteurs et les délais de livraisons dans le respect du cahier des charges ;
- Vous vous assurez de la conformité de vos expéditions avec les règles douanières nationales et internationales ;
- Traiter les litiges clients qui lui sont affectées ;
- Contrôler la facturation et assurer le suivi des réclamations.
- Intervenir et manager au niveau opérationnel des conférences téléphoniques directement avec nos clients
- Votre profil :_
- Vous êtes titulaire d'un diplôme de type BTS Transport & Prestations Logistiques ou Commerce International
- Vous faites preuve de réactivité et êtes doté d'un bon relationnel client
- Vous êtes autonome, rigoureux et organisé
- Vous maîtrisez le Pack Office (Excel en particulier) et les outils de Web conference
- Bilingue Français et Allemand. La connaissance de l'Anglais est un atout.

Si vous êtes disponible et intéressé par cette offre, contactez-nous sans attendre au

Type d'emploi : Temps plein, Durée indéterminée

Salaire à convenir selon profil

Type d'emploi : Temps plein, Durée indéterminée

Date de début prévue : 03/04/2023
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