Client Service Manager

il y a 2 semaines


Luxembourg, Luxembourg IQ-EQ Temps plein
Company Description

IQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.

Job Description:


You will be responsible for the development of the team and its members ensuring the consistent delivery of the highest quality service to a portfolio of clients and also for the provision of appropriate frameworks and controls to ensure adherence to all procedures and policies.


You will support the development of strategic relationships with clients, monitoring current service levels as well as supporting further business development opportunities with those clients.


Drawing on your existing experience in Corporate, Company or Fiscal law you will create and maintain a positive and professional environment that motivates team members to learn and develop with regular, frequent and transparent communication.


You will lead and manage all recruitment, resourcing, training and development requirements of the team to meet client demands and career development of team members and also you will lead and manage continuous improvement objectives of the team and contribute to those objectives at a department level also.


You'll be highly organized, pay close attention to detail and able to bridge the gap between Client Services and Technical/Compliance/Sales etc and know when and how to bring these Subject Matter Experts in as and when necessary.


You will build strong customer relationships with existing and new clients, banks and other external parties, gaining insight into their needs and delivering customer-centric solutions also ensuring we meet our legal and contractual requirements.


Client Services Manager may be required to cover for a Senior Accountant at any time,therefore needs to be competent and confident in all accounting roles and responsibilities as well.

You will lead board and shareholders meetings, reviewing related minutes, agreements and documentation.


We are never complacent and always encourage our people to look for ways to improve our business; here everyone's opinion counts and we will value your contribution.

Your long-term career goals are important to us too.

We want to make sure we're providing the support and opportunities you need to achieve your dreams so we can build a successful future, together.


Qualifications:

  • English must be fluent; French/German (desirable)
  • 7+ years experience in Corporate Services with exposure to both Legal AND Accounting,
  • Experience of providing services to clients and managing client relationships,
  • Experience in training and mentoring qualified and part qualified Accountants
Additional Information

At IQ-EQ we want you to reach your full potential. We offer an inclusive and diverse environment to support your career aspirations. With a strong emphasis on continuous learning and a holistic approach to your professional and personal development. We also offer opportunities across our service lines and our international network of offices
  • Client Service Manager

    il y a 2 semaines


    Luxembourg, Luxembourg BRUIN Financial Temps plein

    Permanent Luxembourg,Ref: 34443Our client, an American investment management company, are seeking a Client Service Manager - German Speaking to join their successful team in Luxembourg on a permanent basis.Working as a key member of the Relationship Team, the Client Service Manager - German Speaking will take on the following responsibilities:Directing new...

  • Client Services Manager

    il y a 2 semaines


    Luxembourg, Luxembourg IQ-EQ Temps plein

    Company DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.As Client Services Manager/Director, you will act as a senior-level executive responsible for overseeing client...

  • Client Services Manager

    il y a 2 semaines


    Luxembourg, Luxembourg Société Générale Temps plein

    Vos missions au quotidien:Your role:You will be part of the "Client Service Managers" team covering UCITS Funds, Insurance and corporates where you will be assigned a portfolio of clients. You will front clients, entertaining the relationship on daily basis, acting as a key person accountable for the quality of the service rendered. You will have, as well, a...

  • Client Service Manager

    il y a 2 semaines


    Luxembourg, Luxembourg Edmond de Rothschild Temps plein

    LUXEMBOURGMISSION PRINCIPALEVous êtes en charge du suivi administratif et opérationnel d'un ensemble de relation avec des tiers gérants. Vous serez en relation directe avec les partenaires externes afin de répondre dans les meilleurs délais à leurs attentes et questions. Le poste s'inscrit dans une équipe globale que forme le département External...

  • Client Service Manager

    il y a 2 semaines


    Luxembourg, Luxembourg Apex Group Temps plein

    Client Service ManagerLocation: Luxembourg city, LuxembourgDate Posted: Feb 17, 2023DescriptionApex Fund and Corporate Services (Luxembourg) S.A.3, rue Gabriel LippmannL-5365 MunsbachT:JOIN OUR TEAM IN LUXEMBOURGJob Title:Client Services Manager _ PE Fund AdministrationThe role:For our growing business in Luxembourg, we are currently hiring for a Private...

  • Client Service Manager

    il y a 2 semaines


    Luxembourg, Luxembourg LRI Invest S.A. Temps plein

    Location: Luxembourg city, LuxembourgDate Posted: Mar 15, 2023DescriptionApex Fund and Corporate Services (Luxembourg) S.A.3, rue Gabriel LippmannL-5365 MunsbachT:JOIN OUR TEAM IN LUXEMBOURGJob Title:Client Services Manager _ PE Fund AdministrationThe role:For our growing business in Luxembourg, we are currently hiring for a Private Equity (PE) Fund...


  • Luxembourg, Luxembourg PANDOO Temps plein

    Client Service Assistant Manager - Alternative Investment Funds (M/F/D):Pandoo Administration is looking for an individual to become a Client Service Assistant Manager who will be part of the Client Service Management team and will interact with internal and external professionals. You will oversee a range of administrative and relationship responsibilities...

  • Client Services Manager

    il y a 2 semaines


    Luxembourg, Luxembourg Dexter International Temps plein

    Im Auftrag unseres Kunden, einer Privatbank, suchen wir für den Standort Luxemburg einen "Client Services Manager m/w/d)".**Ihre Aufgaben**:- Betreuung institutioneller Kunden im Bereich Client Servicing- Zentraler Ansprechpartner während des gesamten Fondszyklus für Kundenanfragen bezüglich der Verwahrstelle, des Registers und der Transferstelle, der...


  • Luxembourg, Luxembourg EFA Temps plein

    The Client Service Delivery Manager ("CSDM") is a key central role between efa and its clients. He/she represents efa with the client and represents the client within efa. It is essential that the CSDM builds a trustworthy relationship with his/her clients for the clients to know that any topic that they have addressed to the CSDM will be taken care of and...


  • Luxembourg, Luxembourg CSC (Corporation Service Company) Temps plein

    Relationship Manager Depositary Services / Depositary OfficerIntertrust Luxembourg40h/weekHybridYour role:AIFMD Supervise whether the Alternative Investment Funds and the Fund Managers are in compliance with the AIFMD rules and procedures with respect to the different legal fund forms; Monitor and reconcile cash that flows in and out of the investment...

  • Senior Client Service Manager

    il y a 2 semaines


    Luxembourg, Luxembourg IQ-EQ Temps plein

    Company DescriptionIQ-EQ is a leading Investor Services group which combines global expertise with an unwavering focus on client service delivery. We support fund managers, global companies, family offices and private clients operating worldwide.Job Description:You will be responsible for the development of the team and its members ensuring the consistent...


  • Luxembourg, Luxembourg Northern Trust Corp. Temps plein

    About Northern Trust:Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families and institutions by remaining true to our enduring...

  • Client Accountant

    il y a 2 semaines


    Luxembourg, Luxembourg CSC (Corporation Service Company) Temps plein

    Are you ready to change how business gets done? _So are we. _**Client AccountantStrassen, Luxembourg - On-Site**Monday to Friday 8:00 a.m. to 5:00 p.m.There is limited opportunity for work sponsorship. Time on-site or time zone may be necessary based on business need.CSC is the world's leading provider of business, legal, tax, and digital brand services to...

  • Client Accountant

    il y a 2 semaines


    Luxembourg, Luxembourg CSC (Corporation Service Company) Temps plein

    Are you ready to change how business gets done? _So are we. _**Client AccountantStrassen, Luxembourg - On-Site**Monday to Friday 8:00 a.m. to 5:00 p.m.There is limited opportunity for work sponsorship. Time on-site or time zone may be necessary based on business need.CSC is the world's leading provider of business, legal, tax, and digital brand services to...


  • Luxembourg, Luxembourg Credit Suisse Temps plein

    Wealth Management / Wealth & Financial PlanningEnglishWe OfferAn exciting opportunity for you to join the CSIS Client Services Luxembourg Team in the unique and highly challenging Fund Services business.In this Client Service Manager role within the Swiss Universal Bank Institutional Clients Division, you will support innovative Investment Manager...

  • Client Accountant

    il y a 2 semaines


    Luxembourg, Luxembourg CSC (Corporation Service Company) Temps plein

    Client AccountantStrassen, LuxembourgOn-site with consideration of Hybrid**Monday - Friday, 40 hours per weekKey responsibilities: Responsible for maintaining a portfolio of SPV/RE/PE and client relationship Bank and Cash administration Invoice management (Accounts payables/Accounts receivables) Bookkeeping, preparation of financial reports, working papers...


  • Luxembourg, Luxembourg State Street Temps plein

    Key Responsibilities Share your expertise with the team members and assist them in finding the resolution process in case of complex queries Assist the team manager in coordinating the team work Responsible for daily activities and beyond Review the deliverables/ outputs prior to be send to the client and ensure high quality client service Ensure the team...


  • Luxembourg, Luxembourg CSC (Corporation Service Company) Temps plein

    Senior Manager legal & Corporate ServicesIntertrust Luxembourg40h/week**HybridAs a Senior Manager Legal & Corporate Services at Intertrust you have the opportunity to lead a dynamic team of passionate and talented people. Your responsibilities as a core member of the team will be incredibly diverse and include strategy, structuring and managing a broad...


  • Luxembourg, Luxembourg State Street Corporation Temps plein

    State Street Corporation LuxembourgPosted 1 day ago Permanent Competitive Client Service Management, Senior Associate levelINTERNATIONAL FINANCIAL DATA SERVICES (IFDS)IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and...


  • Luxembourg, Luxembourg UBS Temps plein

    Luxembourg Business management, administration and support Global Wealth ManagementJob Reference #BRCity LuxembourgJob Type Full TimeYour role Are you at your best when serving clients? Are you focused on the details, even when under pressure? Do you have a "can do" attitude and want to be part of our growth story and create impact? We are looking for...