Manager Drive

il y a 2 semaines


Luxembourg, Luxembourg Auchan Luxembourg Temps plein
**Manager Drive - Diekirch (h-f) **:JL-MANDRIVE/03-23
- Lieux
- Auchan Retail Luxembourg
- Fonctions
- Autre / Andere
- Statuts du contrat
- Fonction avec encadrement (manager) / Manager
- Types de contrat
- CDI Temps Plein / Unbefristet Vollzeit

En quête de nouveaux défis ? Que diriez-vous de participer à la transformation d'Auchan Retail au Luxembourg

Notre entreprise se transforme pour se rapprocher des habitants et
** **répondre aux besoins de tous. Grâce à des solutions de courses innovantes et axées sur le digital, Auchan Retail Luxembourg souhaite proposer ses services à chacun où qu'il se trouve et au plus proche de ses besoins.

Nos métiers sont et seront toujours plus orientés vers le conseil client, l'expérience en magasin et le service. Notre objectif est aujourd'hui de créer des univers de spécialistes passionnés où évoluent nos équipes responsables, professionnelles, impliquées et reconnues.

N'attendez plus Rejoignez-nous et devenez ambassadeur de votre passion auprès de nos clients

**Dans le cadre de son expansion et de ses futurs projets,**

**Auchan Drive recherche un(e)**:
**Manager Drive - Diekirch (h-f)**
- Directement rattaché(e) au responsable réseau, vous avez en charge la responsabilité du pilotage de d'un point de retrait Drive. Vous êtes le garant de la qualité des produits et du service client sur votre point de retrait. Vous êtes en permanence à la recherche de la satisfaction client.
- Pour cela, vous êtes assisté d'un coordinateur et vous animez et coordonnez le travail d'une équipe de préparateurs/livreurs (pouvant aller jusqu'à 20 personnes). Vous participez à l'ensemble des activités du Drive en garantissant son bon fonctionnement.

Dans ce cadre:

- Vous êtes en charge du suivi de gestion et d'optimisation du compte d'exploitation (et des différentes tâches administratives)
- Vous maîtrisez les processus Drive (réception des marchandises, gestion des stocks, emporté client, livraison à domicile), et le faites respecter avec le niveau d'exigence demandée.
- Vous prenez en charge le recrutement, l'intégration, la formation et le suivi des nouveaux collaborateurs dans une perspective d'évolution.
- Vous assurez les ouvertures et fermetures de drive
- Vous veillez à la qualité du service client : disponibilité des produits, délais, accueil client et suivi du NPS

**Profil**:

- Vous justifiez d'une expérience en management de 3 ans minimum. Vous possédez une formation supérieure (BAC+3), ou vous possédez une expérience sur un poste similaire dans le domaine de la distribution spécialisée ou de la restauration rapide. Vous faites preuve d'organisation et vous savez gérer vos priorités et donc de prendre rapidement des décisions. Vous êtes capable d'anticiper afin de répondre à l'objectif commun : la satisfaction client. Autonomie, rigueur, bonne résistance au stress sont des qualités qui vous seront nécessaires pour accomplir votre mission. De plus, vous possédez un esprit de synthèse et analytique.
- Postes à pourvoir sur les Drives.
- Langues : maîtrise du **Luxembourgeois et du Français**, tout autres langues est un atout.
- Formation assurée à l'embauche

**Nous vous proposons**:
**Poste à pourvoir de suite en CDI à temps plein.**

**Lieu : DIEKIRCH**

**_
Nos atouts :_**
- En plus d'une
**politique salariale attractive**, vous travaillerez dans un
**environnement international**, au sein d'une équipe dynamique.

**Confiance**,
**ouverture**,
**excellence**, sont les valeurs de l'entreprise qui nous caractérisent.

Chaque métier chez Auchan fait l'objet d'un
**cursus de formation adapté** permettant à chaque collaborateur de bénéficier d'un parcours individuel propre à son métier et à ses produits. La formation est l'un des axes majeurs de notre politique de ressources humaines.

**Procédure à suivre pour le recrutement**:

- Intéressé pour intégrer un cadre de travail multiculturel, riche et varié ? Alors rejoignez nous en postulant sur notre site
**/ espace carrière**) en déposant CV et lettre de motivation sous la référence suivante:
**JL-MANDRIVE/03-23**

**Contact**:
**Julien LIENHERR, Chargé de recrutement
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