Operations Oversight Manager

il y a 2 semaines


Senningerberg, Luxembourg JPMorgan Chase Bank, N.A. Temps plein
The regulatory requirements in regards to Outsourced Operations are constantly evolving.

As the JPMSE Operations Oversight Manager, your duty will be to provide local leadership and oversight and to ensure adherence to relevant corporate policies, regulations and agreed control framework.

You will re-assess and challenge the status quo daily to enhance the oversight setup as well as to ensure the Legal Entity and our clients are provided with the best service possible.

Become the JPMSE Operations Oversight Manager for Custody, Collateral Services and Agency Securities Finance and be part of a very dynamic team, full of new ideas and up for challenges.

**Job Responsibilities

  • Be accountable for the provision of oversight on operational engagements for JPMSE & associated branches.
  • Perform ongoing monitoring and annual due diligence of critical operational outsourced functions.
  • Ensure robust design and continuous update of the oversight framework in line with corporate & regulatory requirements/changes at JPMSE level as well as local branch jurisdictions level.
  • Actively monitor/investigate daily business & technology incidents potentially impacting JPMSE Operations and trigger formal senior management escalations when required.
  • Prepare and submit appropriate communication with regards to operational oversight to mandated senior forums.
  • Actively drive the strategic agenda for JPMSE Operations Oversight Team.
  • Manage team members across 3 locations (Luxembourg, Frankfurt and Dublin).
**Required Qualifications, Skills and Capabilities

  • Direct working experience within Operations and / or Project Management roles (preferably 7 years as a minimum).
  • Proven ability to support/review the control framework and display a strong control mindset.
  • Excellent communication skills and proven ability to engage with senior management and providers in all regions.
  • Ability to demonstrate ownership, work independently and multitask in a fastpaced environment locally and as part of a virtual team.
  • Strong analytical and numeracy skills to review oversight results, assess impact, identify trends to help maintain an efficient and effective oversight model.
  • Fluent in English is a must ; German or / and French is / are a plus.
**Preferred Qualifications, Skills and Capabilities

  • Sound knowledge in Securities Services businesses (especially Custody, Collateral Services and Agency Securities Finance).
  • Understanding of regulatory requirements impacting Outsourced Operational Activities across Luxembourg, Germany and Ireland.
  • Experience of working within a globally distributed model and ability to challenge the outsourced functions across the globe to ensure robust operating model.
J.P.

Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors.

Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.



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