AI Business Analyst/Change Manager

AI Business Analyst/Change Manager

Languages: English mandatory

Location: Luxembourg

Responsibilities:

• Partner with business stakeholders to identify, qualify and prioritize opportunities where Artificial Intelligence can create measurable business value.
• Lead discovery sessions and workshops to gather business needs, analyse existing processes and translate challenges into actionable AI initiatives.
• Evaluate AI use cases by assessing their expected impact, implementation feasibility, associated risks, dependencies and return on investment.
• Act as the key interface between business teams and technical experts, ensuring business objectives are effectively translated into functional and technical requirements.
• Prepare and maintain business documentation, including business requirements, functional specifications, process maps, use case definitions and business justifications.
• Support the implementation and adoption of AI-driven solutions by contributing to change management activities, user engagement, communication and training initiatives.
• Promote best practices related to AI governance, data quality, security, compliance and responsible AI throughout the project lifecycle.
• Monitor the progress of AI initiatives and contribute to continuous improvement by gathering feedback and identifying optimization opportunities.

Profile:

• At least 5–7 years of experience in Business Analysis, Business Consulting, Change Management or a comparable role.
• Proven experience gathering and documenting business requirements and managing stakeholders across multiple business domains.
• Experience supporting digital transformation or innovation projects, ideally involving emerging technologies.
• Previous exposure to AI-related projects or intelligent automation initiatives is considered a strong advantage.
• Solid understanding of Artificial Intelligence fundamentals and enterprise AI solutions.
• Familiarity with concepts such as Generative AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), AI Assistants, Copilots, Prompt Engineering and Responsible AI.
• Ability to analyse business opportunities while understanding technical constraints and implementation considerations.
• Knowledge of Agile delivery frameworks (Scrum, Kanban, SAFe or similar) is an asset.
• Experience with enterprise AI platforms (Microsoft Copilot, Azure AI, OpenAI services or equivalent technologies) is appreciated.
• Strong analytical mindset with excellent problem-solving capabilities.
• Excellent communication and facilitation skills, with the ability to engage both technical and non-technical stakeholders.
• Proven ability to build consensus and influence decision-making across business and IT teams.
• Comfortable working in multicultural and cross-functional environments.
• Autonomous, proactive and focused on delivering tangible business outcomes.
• Strong documentation and presentation skills with attention to detail.
• Professional proficiency in spoken and written English is required.

Interested in this opportunity? Feel free to apply or send us your updated CV at anne-catherine.son@cyberr.ai, morgane.zimmer@cyberr.ai and camelia.mana@cyberr.ai