Clinical Application Support

Il y a 2 mois

Luxembourg, Ville de Luxembourg Surgerii Robotics Temps plein

About the Company


Surgerii Robotics is an innovative medical robotics company specializing in advanced single-port robotic surgical systems. Join a well-funded, growth-stage medical robotics company with a CE-marked single-port surgical platform already used in more than 3,000 procedures and now expanding across Europe and other international markets.


Location: Luxembourg, field-based


Travel: Mainly across Luxembourg and occasional travel within EU


*C1/C2 German required or could consider the locations below with local language in C1 C2


We are also looking for Clinical Support Specialists AND Service Engineers in the locations below,


  • Kiel & Hamburg (Germany)
  • Bern、Winterthur(Switzerland)
  • Bucharest (Romania)
  • Istanbul and Ankara (Turkey)
  • Athens (Greece)



What We Offer


  • A competitive compensation package aligned with experience and seniority.
  • The opportunity to join Surgerii Robotics during its European expansion and contribute directly to new hospital implementation and clinical adoption.
  • Structured product training and a clear path from clinical case support to independent hospital implementation, user training and broader clinical responsibility.
  • The position may be appointed at Clinical Application Specialist or Senior Clinical Application Specialist level, depending on experience and level of independence.



About the Role


Responsibilities


  • Train surgeons, operating room nurses and other clinical users in the safe and standardized use of Surgerii Robotics’ single-port robotic surgical system.
  • Support new hospital implementation, including operating room workflow planning, simulation training and initial clinical cases.
  • Provide on-site support before, during and after robotic procedures, including system preparation, setup, docking, instrument handling and first-line troubleshooting.
  • Assess user competency, adapt training to different experience levels and coordinate learning plans with the Clinical Applications team in China.
  • Collect clinical feedback, identify training, workflow or technical issues and coordinate follow-up with the relevant internal teams.
  • Contribute to the improvement of training materials, clinical protocols and troubleshooting guidance.
  • Maintain strong working relationships with hospital stakeholders and support other European markets when required.



Qualifications


  • 1-8 years hands-on experience in a surgical operating room environment in at least one of the following surgical specialties: urology, gynecology, pediatric surgery or thoracic surgery.
  • Experience supporting the clinical team during the surgery process, including case preparation, operating room setup, device or instrument support and first-line troubleshooting.
  • C1/C2 German and good English communication skills.
  • Ability to communicate clearly and confidently with surgeons, operating room nurses and other healthcare professionals.



Required Skills


  • Experience with surgical robotics, laparoscopic systems or other minimally invasive surgical technologies, ideally with companies such as KARL STORZ, Medtronic, CMR Surgical, Intuitive Surgical or comparable medical device companies.
  • Good understanding of operating room workflows, aseptic technique and patient safety requirements.
  • Experience training surgeons and operating room teams, or supporting hospital onboarding, simulation sessions and initial clinical cases.
  • Previous experience as an operating room nurse, OTA, surgical technologist, Clinical Application Specialist, Field Clinical Specialist or Clinical Training Specialist.
  • Mandarin Chinese skills or experience collaborating with China-based teams are a plus.



Pay range and compensation package


A competitive compensation package aligned with experience and seniority.


Equal Opportunity Statement


We are committed to diversity and inclusivity.