Engineer IT Modern Workplace

Tasks and

Responsibilities:
Endpoint Management & Modern Workplace
- Lead the administration and evolution of Microsoft Intune (Endpoint Manager) for managing Windows, macOS, iOS, and Android devices.
- Design and maintain device deployment solutions using Windows Autopilot and Apple Business Manager.
- Define and implement device configuration, compliance, and security policies.
- Manage the full lifecycle of enterprise devices, from provisioning and deployment to refresh and retirement.
- Support and optimize Windows 365 Cloud PC services. Microsoft 365 & Identity Management
- Act as the technical lead for endpoint and identity management services within Microsoft 365.
- Manage and maintain Entra ID (Azure AD), including user lifecycle, group management, Conditional Access, and role assignments.
- Collaborate with infrastructure, security, and business teams to deliver secure and efficient workplace solutions.
- Contribute to the roadmap and continuous improvement of Modern Workplace technologies. Endpoint Security & Compliance
- Lead the implementation and maintenance of endpoint security solutions using Microsoft Defender for Endpoint.
- Define and enforce endpoint security and compliance standards based on CIS Security Baselines and company policies.
- Monitor compliance and security posture, identify risks, and drive remediation activities.
- Support security investigations and act as an escalation point for complex endpoint-related issues. Application & Mobility Management
- Lead application packaging, testing, deployment, and lifecycle management through Intune.
- Manage Mobile Device Management (MDM) and Mobile Application Management (MAM) solutions.
- Ensure applications and mobile devices are deployed securely and comply with corporate standards.
- Troubleshoot and resolve complex application deployment and endpoint management issues. Automation & Continuous Improvement
- Develop and maintain PowerShell scripts to automate endpoint management and administrative tasks.
- Identify opportunities to improve processes, increase automation, and enhance user experience.
- Evaluate new technologies and features within the Microsoft ecosystem and recommend improvements.
- Create and maintain technical documentation, standards, and operational procedures. Leadership & Governance
- Serve as a subject matter expert for Intune, Entra ID, Defender for Endpoint, Windows Autopilot, and Windows 365.
- Provide technical guidance and mentoring to team members.
- Lead endpoint management projects and ensure successful delivery of technical solutions.
- Promote best practices, governance standards, and continuous service improvement across endpoint services. Technical Skills
- Technologies expertise:
- Microsoft Intune / Endpoint Manager
- Apple Business Manager
- Windows Autopilot
- Windows 365 Cloud PC
- Microsoft 365 Administration
- Entra ID (Azure AD)
- Microsoft Defender for Endpoint
- CIS Security Baselines
- Endpoint Security & Compliance
- Mobile Application Management (MAM)
- PowerShell scripting
- Application packaging and deployment
- Enterprise device lifecycle management Essential Requirements For The Position:
- Bachelor degree in IT.
- 7 Years of Experience in the position described above.
- Strong knowledge of CIS security standards for endpoint protection.
- Experience delivering large-scale device deployments and workplace transformations.
- Expert knowledge in End user device deployments on system side, including but not limited to:
- Microsoft Intune
- Airwatch
- Apple Business Manager On premise deployment (i.e. optimized end user experience, planification of deployment, organizing large scale deployment over multiple locations, ...)
- Experience with Apple device administration in corporate environments.
- Advanced troubleshooting and root cause analysis expertise.
- Strong stakeholder and end-user relationship management skills.
- Experience supporting cloud-first workplace environments.
- Extensive knowledge in Azure Entra.
- Knowledge in Vulnerability management and remediation on a Microsoft 365 level.
- Excellent teamwork, time-management, and organizational skills.
- High level of oral and written communication skills in English with the aim of providing effective support to IT technicians.
- Experience in leading end-to-end project lifecycles. Working

Conditions:

- Permanent full-time position based in Luxembourg.
- The candidate will work in an Agile, friendly, innovative & operational Azure only environment.
- Normal office hours are to be expected, with occasional work outside these hours to perform tasks (planned or unplanned) on the environment.
- The position holder might have to be on stand-by (on-call) outside the normal office hours and weekends in case of incidents.
- It is expected that during critical incidents the candidate can commit to resolve the incident to the end if required.
- Valid car drivers license required.
- A Certificate of good conduct (Casier judiciaire, Polizeiliches Führungszeugnis) will be required in case of positive selection.