Partner & Client Services Officer – French market, Nothern Europe
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- Assurer la gestion administrative complète des contrats, de l’entrée en relation à la clôture
- Traiter les opérations courantes : souscriptions, rachats, arbitrages, modifications
- Gérer des opérations complexes et spécifiques
- Travailler sur des fonds internes et externes Les relations clients et partenaires :
- Être le point de contact principal des partenaires (courtiers, banques, asset managers)
- Répondre aux appels et aux demandes des clients et partenaires
- Construire de solides relations professionnelles La coordination interne :
- Collaborer avec les services internes : AML, KYC Office, Assets Controlling, Wealth Planning, Accounting, Sales, etc.
- Assurer la bonne exécution et le respect des délais des opérations Amélioration continue et projets :
- Participer à l'amélioration des processus et outils digitaux
- Identifier les besoins clients et proposer des solutions
- Contribuer à des projets stratégiques : qualité, data, optimisation Ce que nous attendons
- Minimum Bac +3 en économie, gestion et/ou finance ou équivalent
- Expérience de 3 à 5ans sur un poste similaire, idéalement dans le secteur financier ou assurantiel
- Connaissance des produits d'assurance vie, et particulièrement LPS
- Maîtrise des opérations administratives complexes
- Bonne maîtrise des outils bureautiques : Microsoft Office
- Forte orientation client et service
- Proactivité et autonomie
- Sens de l'organisation et rigueur
- Esprit d'équipe et adaptabilité
- Capacité d'analyse et de résolution de problèmes
- Français et anglais courant ; toute autre langue est considérée comme un atout
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