AI & Digital Transformation Associate Officer - based in Luxembourg

This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support. The EIB, the European Union's bank, is seeking to recruit for its Projects Directorate (PJ)
- Sustainability, Advisory & Impact Department (SAI)
- Procurement Office Division (PROC) , at its headquarters in Luxembourg, an AI & Digital Transformation associate officer*. This is a full-time position at grade 4. The term of this contract will be 3 years.
• internal benchmark : Business Support IT Operations Associate Officer Panel interviews are anticipated for November-December 2026. Purpose Join the EIB’s Projects Directorate and help drive the digital and AI-enabled transformation of portfolio monitoring, operational coordination and process simplification. In this role, you will collect, structure and analyse project-related information, coordinate inputs across services, and support the development of practical digital tools, online templates and AI-enabled solutions. Your contribution will help improve consistency, efficiency and evidence-based decision-making for internal users and external stakeholders. Specific Post Environment You will join the Procurement Office within the SAI Department, as part of the EIB’s Projects Directorate. Reporting to the Head of Division, you will work closely with a managerial advisor responsible for transversal activities, notably EIB Global engagement, the Advisory Academy and process simplification initiatives. This role offers the opportunity to work at the intersection of operations, procurement, digital transformation and change management. You will collaborate with colleagues across PJ sector divisions, GLO services and other EIB teams, contributing both to operational delivery and to transversal initiatives that improve how information is collected, organised, analysed and shared. Operating Network In this role, you will work closely with colleagues in the Procurement Office, the wider SAI Department, PJ sector divisions, GLO services and other EIB teams involved in operations, advisory services, digital tools, knowledge management and strategic procurement initiatives. You may also engage with external stakeholders such as other international financial institutions and multilateral development banks to explore good practices in digital solutions, AI-enabled tools, process simplification and procurement-related innovation. Depending on business needs, the role may involve contacts with promoters, consultants, public authorities and participation in selected workshops or events. Accountabilities The Following Activities Will Be Carried Out With The Backing And Under The Supervision Of Managerial Advisors And Senior Experts, And Mainly In Support Of Their Work
• Strengthen portfolio intelligence by collecting, structuring and analysing project-related information, helping improve visibility over project pipelines, recurring issues and follow-up priorities.
• Support digital process improvement by converting Word-based templates, checklists and forms into structured online templates, simple workflows and user-friendly digital formats.
• Identify and help implement practical AI-enabled solutions for document structuring, information organisation, drafting support, portfolio analysis and knowledge management, in line with corporate standards and governance frameworks.
• Coordinate with GIS and relevant services to ensure that digital tools and working methods are aligned with Bank standards, platforms and governance requirements.
• Contribute to analytical tools, methodologies and monitoring approaches supporting strategic procurement considerations, including procurement readiness, market engagement, value-for-money and innovation-oriented procurement practices.
• Support coordination and knowledge management activities related to EIB Global operations, advisory services and strategic procurement initiatives.
• Analyse project, portfolio and process-related information to identify trends, bottlenecks, risks and improvement opportunities, and prepare concise notes, dashboards, presentations and recommendations.
• Review digital platforms, process reforms and AI-enabled practices used by comparable institutions, identifying good practices and opportunities for improvement.
• Support awareness-raising activities, guidance materials, presentations and events linked to digital transformation, process simplification and change management. Qualifications
• University degree, minimum an equivalent to a Bachelor, in a relevant field such as Economics, Engineering, Data Science, Information Systems, Digital Transformation or another relevant discipline.
• At least 3 years of relevant professional experience in one or more of the following areas preferably infrastructure project cycles and/or project or portfolio analysis combined with experience in process improvement, digital transformation, data-related work, or the development/support of digital business support tools.
• Good digital literacy and practical experience in organising information, using Microsoft 365 tools, preparing tracking tables, online forms or simple workflows.
• Interest in applying digital and AI-enabled tools to improve business processes, document handling, knowledge management and analytical outputs.
• Strong analytical and drafting skills, with the ability to structure information clearly and prepare concise notes, dashboards, presentations or recommendations.
• Good coordination and collaboration skills, with the ability to follow up with different teams and contribute constructively in a multidisciplinary environment.
• Excellent knowledge of English and/or French**
* (knowledge of other EU languages would be an advantage). Preferred Qualifications We would be particularly interested in candidates who can bring knowledge or direct experience in one or more of the following areas:
• Low-code/no-code tools, online forms, workflow tools or practical digital process automation.
• AI-enabled tools, prompt design, document automation, knowledge management or information organisation.
• Working in or with an international financial institution or multilateral development bank environment.
• Process improvement, standardisation, organisational transformation, strategic procurement, sustainable procurement, innovation procurement, value-for-money or market engagement. Competencies Find Out More About EIB Core Behavioural Skills Here To find out more about our eligibility criteria click here (***) Unless stated explicitly as a required qualification, a good command of French is not a pre-requisite for hire. As both English and French are however official working languages of the EIB, proficiency in both languages is a pre-requisite for your future career development. Any language clause in your contract must be fulfilled in order for you to be eligible for a promotion (either via the annual appraisal cycle or via an internal selection process). Proficiency is understood to mean the attainment of level 5 of the Inter Institutional language courses, corresponding to B1.2 of the Common European Framework of Reference for Languages (CEFRL). The Bank offers appropriate training support. We hire and value talent with unique characteristics, creating a work environment where they can be themselves. We believe that Diversity, Equity and Inclusion makes us a performing and innovative organisation. We encourage all suitably qualified and eligible candidates to apply regardless of their gender identity/expression, age, racial, ethnic and cultural background, religion and beliefs, sexual orientation, disability or neurodiversity. If you require reasonable accommodation during the recruitment process due to a disability, neurodivergence, or a chronic health condition, please contact the EIB Recruitment team Jobs@eib.org who will manage your request appropriately. By applying for this position, you acknowledge the importance of maintaining the security and integrity of the Information of the EIB Group. In case of selection for the position you agree to comply with all measures (policies, controls, document classification and management) implemented by the EIB Group to prevent unauthorised disclosure of any information or any damage to the EIB Group reputation. Deadline for applications: 2nd November 2026