Account Executive Luxembourg

XPO LOGISTICS provides innovative transportation and logistics solutions for the world’s most demanding supply chains. At XPO, we are committed to fostering inclusive workplaces and promoting diversity of talent and perspectives. We are proud signatories of the Diversity Charter. We encourage talented individuals to develop their skills and leverage their strengths. We support career development through a wide range of training programs and growth opportunities. We combine creativity with operational rigor and integrate sustainability into our pursuit of operational excellence. As we grow, you grow — your own success story starts here. Our Forwarding (FWD) business unit is looking for a Account Executive to accelerate the development of our activity in Europe. PURPOSE OF THE ROLE The Account Executive is responsible for driving profitable business growth through the acquisition of new customers for XPO Luxembourg Center . The role focuses on developing XPO’s Forwarding activities across key European markets including Luxembourg, Germany, Benelux France, the United Kingdom by targeting strategic prospects, multinational customers, and high-potential industry verticals aligned with the Forwarding Europe growth strategy. The position plays a key role in supporting XPO’s European expansion ambitions through cross-border transport solutions, FTL brokerage and regional distribution operations.

KEY RESPONSIBILITIES
Define and implement a new business acquisition plan Analyze target markets and identify high-growth business opportunities across geographical area. Develop sales approaches and customer acquisition plans for priority markets and verticals. Identify and target multinational accounts and key regional prospects. Build a robust pipeline of new business opportunities aligned with the Forwarding Europe business plan. Monitor market trends, competitor activities, and customer expectations to adapt commercial strategies. Support customers throughout their projects by coordinating countries with project teams to design solutions. Negotiate agreements with key customers while ensuring compliance with quality and regulatory standards. Manage the full project lifecycle, from pre-sales activities to operational implementation. Position XPO’s solutions with our customers Map customer decision-makers and influence networks within target organizations. Represent XPO at executive levels with prospective customers. Promote differentiated XPO transport and forwarding solutions tailored to customer needs. Drive cross-functional collaboration to support new business implementation Engage operational leadership to support customer solution design and implementation. Coordinate with transport operations, pricing, procurement, engineering to build competitive and sustainable solutions. Ensure operational readiness and successful onboarding of newly acquired customers. Support commercial transition and long-term customer development Ensure effective handover and communication of acquired business to operational teams. Support account implementation and ramp-up phases when required. Collaborate with Sales and Strategic Account Management teams to ensure long-term customer development and retention. GEOGRAPHICAL SCOPE The role covers the following countries and regions: Luxembourg Benelux Germany France United Kingdom (exports) TARGET MARKETS & BUSINESS FOCUS The Account Executive will focus on developing opportunities within our Strategic markets FMCG & Retail, Industrial, Packaging, Aeronautic, Automotive, Chemicals Cross-border European FTL flows Regional Distribution Operations Brokerage & Forwarding Activities INTERNAL / EXTERNAL INTERFACES Internal Interfaces European Sales Teams Forwarding Europe Leadership Team Strategic Account Management Teams External Interfaces Prospects Multinational Customers Procurement & buyers Supply Chain Directors Industry Networks and Partners SPECIFIC JOB REQUIREMENTS Some business travel across geographical area. Strong ability to work within an international and matrix organization. REQUIRED SKILLS & EXPERIENCE Professional Skills Higher education degree, with significant experience in selling transportation solutions. Strong knowledge of the Transport & Supply Chain market. Demonstrated experience in business development and account management within transport activities. Excellent communication and negotiation skills, Proven experience in international transport, forwarding, and brokerage activities. Strong understanding of European transport operations solutions. Strong business development and hunting capabilities. Leadership & Behavioral Competencies Influence & Communication: Ability to influence stakeholders internally and externally and build strong relationships. Relationship Management: Strong interpersonal and networking skills with the ability to create long-term business partnerships. Entrepreneurship: Ability to identify new opportunities and develop innovative commercial solutions. Results Orientation:Strong focus on profitable growth, execution, and performance delivery. PERFORMANCE INDICATORS New Revenue Generated Gross Margin Contribution New Business Pipeline Strategic Accounts Acquired Tender Success Rate Annual Commercial Objectives Achievement Development of Cross-Border European Business