Client Relationship Manager
Il y a 22 heures
Luxembourg
AMP X VOLT
Temps plein
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Client Relationship Manager, AMP X VOLT
Luxembourg | Full time
Help Luxembourg switch to electric driving, one building at a time.
About AMP X VOLT
AMP X VOLT makes EV charging simple. We equip apartment buildings, businesses and homes across Luxembourg and the Greater Region with smart chargers. Our technology, powered by VOOL, fits more chargers onto existing connections and lets drivers charge when electricity is cheapest. We are a young, ambitious team in a market that is growing every month, and every building we equip brings more people into electric driving.
The role
You will be our clients' single point of contact, from the first conversation until long after the last charger is switched on. You will win the confidence of property managers and apartment owners by presenting our solution at general assemblies, turn their needs into clear offers and make sure every installation is delivered as promised. You will work closely with our electricians and contractors, but the client relationship is yours from start to finish. It is a role with real ownership: you will see every project through from first handshake to first charge and beyond.
What you will do
• Build and manage relationships with property managers (syndics), residents' councils, apartment owners, businesses and private clients.
• Attend general assemblies (AGs) of apartment buildings, which are often held in the evening, present our proposal clearly and answer owners' questions with confidence.
• Prepare tailored offers, including guidance on available subsidies, and follow them through to signature.
• Arrange and attend site visits to assess each building's parking and electrical setup.
• Liaise with contractors and electricians so that every project runs on time and to budget.
• Oversee installations on site and keep clients informed at every stage.
• Finalise each project, from commissioning and handover to documentation and invoicing.
• Remain the client's trusted contact once the project is complete, handling service questions and new requests from residents who join later. Who you are Curious. You grasp technical and commercial detail quickly and explain it simply. Independent. You manage your own diary and projects without needing to be chased. Hungry. You want to grow the business, and your own role along with it. Happy. You bring good energy to a room, including a room of forty apartment owners on a Tuesday evening. What you bring
• Fluent English and French, spoken and written.
• German and Luxembourgish are a strong advantage.
• Prior experience in a client relationship or account management role, with concrete successes you can point to.
• Confidence presenting to groups and handling difficult questions.
• Experience in EV charging, electrical installation, construction or property management is a plus.
• A valid driving licence.
• Comfort with CRM software; experience with Odoo is an advantage.
What we offer
• An attractive salary.
• Genuine room to learn and grow, with the chance to shape how this role develops as we expand.
• A place in a close, warm team where your ideas are heard and your results are noticed.
• A parking space, with a charger, naturally.
How to apply
Apply directly, or send your CV and a short note about one client success you are proud of to charge@ampxvolt.eu. We look forward to hearing from you.
• Build and manage relationships with property managers (syndics), residents' councils, apartment owners, businesses and private clients.
• Attend general assemblies (AGs) of apartment buildings, which are often held in the evening, present our proposal clearly and answer owners' questions with confidence.
• Prepare tailored offers, including guidance on available subsidies, and follow them through to signature.
• Arrange and attend site visits to assess each building's parking and electrical setup.
• Liaise with contractors and electricians so that every project runs on time and to budget.
• Oversee installations on site and keep clients informed at every stage.
• Finalise each project, from commissioning and handover to documentation and invoicing.
• Remain the client's trusted contact once the project is complete, handling service questions and new requests from residents who join later. Who you are Curious. You grasp technical and commercial detail quickly and explain it simply. Independent. You manage your own diary and projects without needing to be chased. Hungry. You want to grow the business, and your own role along with it. Happy. You bring good energy to a room, including a room of forty apartment owners on a Tuesday evening. What you bring
• Fluent English and French, spoken and written.
• German and Luxembourgish are a strong advantage.
• Prior experience in a client relationship or account management role, with concrete successes you can point to.
• Confidence presenting to groups and handling difficult questions.
• Experience in EV charging, electrical installation, construction or property management is a plus.
• A valid driving licence.
• Comfort with CRM software; experience with Odoo is an advantage.
What we offer
• An attractive salary.
• Genuine room to learn and grow, with the chance to shape how this role develops as we expand.
• A place in a close, warm team where your ideas are heard and your results are noticed.
• A parking space, with a charger, naturally.
How to apply
Apply directly, or send your CV and a short note about one client success you are proud of to charge@ampxvolt.eu. We look forward to hearing from you.