Luxembourg - Global Payments Compliance Officer

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About PandaPay PandaPay is building its international payments capabilities and works across markets with diverse payment partners and regulatory environments. We value practical compliance expertise that helps the business operate responsibly, manage regulatory risk, and support sustainable cross-border growth.

About the Role
PandaPay is looking for a Global Payments Compliance Officer based in Luxembourg to support its international payment activities and help ensure compliance with applicable Luxembourg and EU requirements. The successful candidate will work with internal teams and external payment partners, translating regulatory obligations into practical controls and processes.

Key Responsibilities
• Regulatory Compliance: Monitor and interpret relevant Luxembourg and EU requirements relating to payment services, AML/CFT, sanctions, and cross-border payment activities.
• AML/CFT & Customer Due Diligence: Support risk-based KYC/KYB, customer due diligence, transaction monitoring, sanctions screening, and escalation procedures.
• Regulatory Change Management: Track regulatory developments and assess their impact on PandaPay’s products, payment flows, partnerships, and market expansion.
• Policies & Controls: Review and help maintain compliance policies, procedures, risk assessments, internal controls, and compliance records.
• Payment Partner Due Diligence: Support compliance reviews of PSPs, banking partners, agents, and other third parties, including onboarding and ongoing monitoring.
• Cross-functional Support: Work with business development, payment operations, product, legal, and risk teams to identify compliance risks and support compliant business initiatives.
• Audit & Reporting: Assist with internal and external audits, regulatory reporting, remediation tracking, and responses to information requests from relevant authorities, where applicable.
• Compliance Advice: Provide practical guidance to stakeholders and escalate material compliance concerns in a timely manner. Requirements Bachelor’s degree in Law, Finance, Business Administration, or a related discipline.
• At least 3 years of relevant compliance experience in payments, fintech, banking, an Electronic Money Institution (EMI), a Payment Institution (PI), or a PSP.
• Working knowledge of Luxembourg and EU payment services regulation and AML/CFT requirements.
• Practical understanding of KYC/KYB, sanctions screening, transaction monitoring, and risk-based compliance controls.
• Experience with cross-border payments and/or payment partner onboarding is highly desirable.
• Strong analytical, communication, documentation, and stakeholder-management skills.
• Professional fluency in English; French or Luxembourgish is an advantage.
• Must be legally eligible to work in Luxembourg or otherwise be eligible to provide remote services from the relevant jurisdiction. Preferred Qualifications Experience working with licensed payment or electronic money institutions and external PSPs. Familiarity with CSSF requirements and relevant European Banking Authority (EBA) guidelines. Experience supporting regulatory audits, licensing processes, or compliance reviews of payment partners. Relevant certifications such as CAMS or ICA are an advantage.

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Luxembourg - Global Payments Compliance Officer

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