Information Technology Help Desk Technician
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Location:
Luxembourg (candidates must be based in Luxembourg) Approximate start: 16.11.2026 Rate: $15/hour Language: English B2 Candidate Profile:
• Junior IT Support/Helpdesk specialist with hands-on experience resolving 1st and 2nd line issues, supporting end users, managing devices and accounts, and working in a professional, international environment. Core
Skills:
• Microsoft Entra ID (Azure AD)
• Microsoft Intune
• Microsoft 365 (Exchange Online, Teams, SharePoint)
• Windows, macOS
• ITSM/Ticketing systems
• SSO, MFA
• Basic networking (DNS, DHCP, VPN, IP addressing)
• Onboarding/offboarding
• Asset management
• Documentation
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