Maintenance Support Officer
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responsibilities:
• Written and verbal client communication on maintenance issues
• Provide good customer service when interacting with residents
• Maintain oversight for quality, time and resources spent on maintenance tasks
• Manage the task creating system, making sure maintenance requests are created correctly
• Ensure maintenance department objectives and KPIs are met
• Property checksups
• Managing external maintenance partners
Your profile
• 1-2 years experience in customer service, hospitality industry or other client-facing roles
• Good interpersonal and communication skills
• Great sense of organisation and attention to detail
• Ability to plan, schedule work activities, anticipate issues and solve problems
• Driving license (mandatory)
• Fluency in English and understanding of French (mandatory)
• Portuguese is an advantage
We offer
• Permanent contract with attractive fixed salary and performance-based bonuses
• Entrepreneurial and ambituous scale-up environment
• International, dynamic and friendly team
• Respect for work-life balance
• Growth potential within the company
• Team and social events
• Find us on Instagram @vaubanfort_coliving *Please only apply if you are based in Luxembourg or across the border.
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