C&P - Operational Manager Venues (H/F/X)

Il y a 2 mois

Wickrange, Luxembourg Concept & Partners Temps plein
Concept&Partners is an independent hospitality group based in Luxembourg, known for developing venues with a strong identity, combining dining, experience and lifestyle. The group stands out for its entrepreneurial approach, high operational standards and its ability to create concepts that have a lasting impact on the local market. The group operates a diverse portfolio ranging from high-energy restaurants to hybrid concepts , where dining and nightlife come together. As part of our continued growth, we are looking for an Operational Manager to oversee several venues and support their performance on a daily basis. Your role Reporting to senior management, you act as a key link between the group and the venue teams. Your main responsibilities include: Oversee and support the daily operations of multiple venues, ensuring consistency with group standards Work closely with Restaurant Managers to structure operations and improve performance Drive operational excellence on the ground: service quality, team organisation, cost control and overall efficiency Monitor KPIs, analyse performance and implement concrete action plans Support recruitment, onboarding and team development across the venues Ensure proper implementation of group processes, standards and compliance (HACCP, safety, etc.) Act as a hands-on problem solver in complex or high-pressure situations Contribute to the continuous improvement of concepts, guest experience and operational processes

Your profile
At least 5 years of experience in a similar operational role in hospitality Experience in multi-site management or within a structured group is a strong advantage Strong field presence: hands-on, pragmatic and solution-oriented Ability to lead, challenge and support managers Solid understanding of operational and financial performance drivers Structured, organised and comfortable working with data (Excel, reporting) Fluent in French and English (Luxembourgish is a plus)

What we offer
A transversal role with real impact across several venues A dynamic and demanding environment within a growing group A competitive package aligned with the level of responsibility Development opportunities within Concept&Partners Real career growth perspectives