Account Manager MENA

Il y a 2 semaines

Luxembourg HSBC Temps plein 91.600 € - 120.000 € Contrat

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The opportunity: Account Manager MENA – Permanent contract – GCB 5 At HSBC, our purpose is opening up a world of opportunity and by joining our team, you can be part of something bigger. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible. Being part of HSBC in Luxembourg, you’ll help evolve and grow our Private Banking business. Do you have experience in private banking and a strong commitment to exceptional customer service? Are you skilled at managing administrative tasks efficiently and accurately, even when working to tight deadlines? If you answered yes to these questions, we want to hear from you What you will do: Reporting to the Head of Front Office and Supervisory, you will be the primary point of contact for high-net-worth and ultra-high-net-worth individual clients. You will play a key role in delivering exceptional client service, managing day-to-day client needs and ensuring the highest levels of client satisfaction while upholding regulatory requirements and bank policy. In this role, you will (but not limited to):
• Maintain excellent commercial relationships with Private clients.
• Deliver outstanding client service and maintain optimal collaboration with Relationship Managers, both in Luxembourg and across other GPB booking centers.
• Ensure the efficient opening and regular review of client accounts.
• Handle and input client trade orders into the private banking system, ensuring all outstanding orders are monitored and completed promptly.
• Keep track of clients' time maturities, transfers, deposits, loans, etc.
• Accurately document client interactions, including telephone conversations and in-person visits. You should apply if you have:
• Relevant experience within the private banking sector.
• Strong customer service focus, with excellent interpersonal skills.
• Clear understanding of the main products and services offered in the private banking industry.
• Administrative efficiency, accuracy and thoroughness.
• Advanced proficiency in MS Office applications.
• Good level of English; other languages such as French or Arabic are an advantage. Even if you feel you do not meet 100% of our qualifications, we encourage you to apply if you believe this role is right for you. Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. If you have a need that requires accommodations or changes during the recruitment process, please let us know. Discover how ‘We Value Difference’.

Account Manager MENA

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