Client Service Officer

Il y a 2 semaines

Luxembourg Deutsche Börse Group Temps plein

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Group Company: Clearstream Banking S.A.

Client Service Officer - FTC (f/m/d)

Full-time | limited

Ready to make a real impact in the financial industry? At Deutsche Börse Group, we'll empower you to grow your career in a supportive and inclusive environment. With our unique business model, driven by 15,000 colleagues around the globe, we actively shape the future of financial markets. Join our One Global Team

Your area of work:
The area is managing global client relationships across Clearstream through our network of international offices and providing day-to-day client service for the Clearstream client base. As Client Service Officer within an international cross location team, you will be supporting international clients with enquiries or issues related to various Clearstream processes like Settlement, Corporate Actions, Income and Cash Management. Client Services is the central contact for our clients and thevoice towards clients.

Your responsibilities:

• You take responsibility for day-to-day contact (via phone and email) for our clients for all questions in relation to securities settlement, asset servicing and cash management
• This includes the clarification of topics by using your own knowledge, supported by team members and/or operations
• You act as one of the main points of contact for our clients for the work with Clearstream Banking

Your profile:

• University degree in finance, economics, IT, or equivalent training with professional experience
• You have a prior work experience in financial markets and financial products(< 2 years)
• Fluent English and French/Italian are mandatory
• You own a strong interest in taking on high responsibility and results orientation
• You are not afraid of continuous changes, seeking personal and professional challenges
• You own high problem-solving skills with developed analytical skills and sound understanding of process flows
• You have the ability to address both known and unknown situations thanks to good conceptual thinking, organizational and communication skills and strong learning / development potential
• Service orientation with excellent telephone representation, high communication - and soft skillsand a strong ability to work in a team
• General office productivity tools proficiency expected (Excel, Powerpoint, Word). IT proficiency would be a plus.

Fixed term contract until 14 May 2027.

Deutsche Börse Group embraces an international climate, whereby diversity is universal. This is evident across the board, be it through our diverse workforce, routine responsibilities or other areas of activities and scope of application. We are looking for employees who enjoy working in a dynamic and flexible environment and are willing to put forward innovative ideas for the company. An open mindset, a proactive approach and self-motivation are prerequisites.
We offer our employees an attractive remuneration package. Benefits include a high level of trust and autonomy in modern, centrally located workplaces where corporate culture and values are exercised regularly.

We value diversity and therefore welcome all applications - regardless of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity.

Have we piqued your interest? Then we encourage you to apply now

Do you have questions about the application process or this position?

Please contact us at careers@deutsche-boerse.com or by phone 069-211-11810. We look forward to getting to know you

Deutsche Börse Group, Human Resources
https://careers.deutsche-boerse.com/

Client Service Officer

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