SALES ASSOCIATE

Il y a 1 semaine

Luxembourg Fusalp Temps plein 2.800 € CDD

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As a Sales Advisor at Fusalp, you play a key role in delivering an exceptional customer experience. You are responsible for welcoming customers, advising them on products based on their needs and preferences, and guiding them throughout their purchasing journey.

You have a strong knowledge of Fusalp products, as well as fashion trends and customer expectations. You are able to create a welcoming and friendly atmosphere in the store and provide a high level of customer service to ensure customer satisfaction and customer loyalty.

YOUR MAIN RESPONSIBILITIES

Be a Fusalp brand ambassador:

Represent and embody Fusalp’s values to customers and new team members.
Welcome and advise local and international customers.
Build customer loyalty through retail sales and high-quality service, creating a memorable customer experience.

Contribute to the day-to-day running of the store:

Assist with the visual merchandising of our collections in line with Fusalp brand standards.
Ensure the smooth running of the store and maintain high standards of presentation.
Take part in the store’s operational activities, including customer orders, goods deliveries, labelling, stocktaking, inventory management, after-sales service, cash register operations, store opening and closing, and general store maintenance.
Follow the store’s security procedures and contribute to the prevention of theft and stock loss.

Be versatile and performance-driven:

Monitor sales performance indicators in line with set targets.
Take a proactive approach to marketing initiatives and activations.
Remain active and attentive on the shop floor, identifying and making the most of customer opportunities.

The scope of these responsibilities may evolve depending on the needs of the business.

Preferred experience

You are passionate about skiing, fashion and luxury. You enjoy challenging yourself, exceeding expectations and achieving sales targets and KPIs.

At least 3 years of experience in a premium or high-end retail environment.
Strong commitment to excellence in customer service and in-store customer experience.
Dynamic, versatile and highly performance-oriented, with a strong attention to detail.
Full-time fixed-term contract (CDD), 40 hours per week.
Salary: from €2,800 gross per month + performance-based bonus.
Fluent French and English.

GOOD TO KNOW At Fusalp, we place as much importance on technical skills as we do on soft skills when recruiting.We believe that personal qualities and interpersonal skills are essential to strengthening team cohesion and creating a positive and harmonious working environment.

SALES ASSOCIATE

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Preferred experience

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Preferred experience

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