Collections/credit Control Coordinator

il y a 2 jours

Luxembourg Baker McKenzie Temps plein

Baker McKenzie's Luxembourg office is part of a global law firm that offers a wide range of expertise and legal solutions customized to our international clients' needs. We advise clients on market-leading transactions in key industries, including banking, insurance, asset management, pharmaceuticals, oil, energy and real estate.

**Baker McKenzie Luxembourg is looking for Collections/Credit Control Coordinator who will be responsible for collecting payments in accordance with agreed terms from clients in a cordial and courteous manner; work closely with Partners and staff in offices to ensure that collection activities are coordinated and escalated as necessary and bring support to the billing team for invoices management**

**You will be in charge of**:

- Liaise with Partners, clients and billing people to ensure that all receivables are followed up in a timely manner, including handling questions and complaints and discussing current and future issues that may delay or prevent payment of invoices, handle questions and complaints
- Negotiate payment terms or schedules by minimizing risks surrounding long outstanding debts with the aim of avoiding write-downs, write-offs and bad debts
- Carry out approved credit adjustments, write-downs and write-offs
- Liaise with the cash management team with regard to the allocation of cash against invoices and outstanding suspense receipts
- Produce and publish all standard and ad-hoc collections reports, and ensure all interested parties are kept up to date with relevant and timely collections information
- Work closely with Paris Collection Team and liaise with finance team (Billing, treasury, etc.)

**Experience & qualifications required**:

- Proven experience as Collections Coordinator
- General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment and requirements
- Excellent English and French communication skills (verbal and written)
- Keen attention to detail and effective organizational skills
- Able prioritize and move through a variety of tasks requiring different approaches, knowledge, and expertise, with the agility of mind and capacity for analysis and synthesis
- Advanced technological proficiencies, inclusive of Microsoft Windows, Excel and Word
- Ability to perform at high levels in a fast paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
- Ability to negotiate, persuade and maintain customer relationships

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