Solutions Manager

**About Next Gate Tech**:
At Next Gate Tech, we create technologies that reshape the landscape of the fund industry operations.

We empower our clients by capturing the full potential of harmonised data to drive intelligent and fully automated operations. Our transformative solutions optimise processes, enhance efficiency, reduce risks, and drive cost savings for our clients.

Driven by our commitment to innovation, our intelligence layer extracts invaluable insights, employs advanced pattern analysis spotting anomalies, and uncovers hidden links within the data.

Our modular, one-stop-shop, SaaS platform seamlessly ingests diverse datasets, creating a harmonised and enriched source of portfolios, transactions, and accounting data. This robust foundation fuels the platform to generate powerful signals through intelligent analytics, empowering a multitude of use cases.

Next Gate Tech is not just a part of the industry's evolution - it is a driving force behind it.

Learn more about us:
**About You**:

- An** entrepreneurial mindset**, with a passion for solving complex problems in innovative and scalable ways
- Is a **t**rusted partner** who builds credibility with executive stakeholders, clients, and cross-functional teams through strong communication and accountability
- Demonstrated **success in** high-growth environments**, motivated by the opportunity to build processes, teams, and operational capabilities from the ground up
- Is **c**omfortable with ambiguity**, with a proven ability to adapt quickly, remain focused in changing conditions, and bring clarity to complex challenges

**About The Role**:
As a Client Solutions Manager with Next Gate Tech, you will play an instrumental role in understanding our clients needs, translating them into actionable solutions, and ensuring alignment with our product offering. Acting as the key interface between the Client Pole and the Product team, you will ensure that our solutions not only drive product adoption, but meet and exceed client expectations.
- Key Responsibilities_
- ** Client Discovery & Engagement** - Build strong relationships with clients to deeply understand their operational pain points and strategic objectives. Align these needs with Next Gate Tech's product capabilities, identifying gaps and opportunities for innovation
- ** Solution Mapping**:

- Collaborate cross-functionally to translate insights into actionable, well defined requirements and solution designs. Inform product strategy with real world use cases and market trends
- ** Deployment Strategy** - Lead the planning and execution of solution deployments, ensuring seamless integration for client satisfaction, capturing feedback and driving continuous improvement loops
- ** Product Advocacy** - Serve as an internal advocate for our clients, ensuring it shapes product direction and strategic impact with technical feasibility
- Qualifications_
- A strong dual background in finance and technology is essential
- 5+ years in roles such as Solutions Consulting, Deployment Strategy, Product Specialist, or equivalent, ideally within SaaS, fintech, or other tech-forward industries
- Experience with data management platforms, workflow solutions, or AI-enabled tools, is highly valued
- Proven track record of working at the intersection of client needs and product development
- Exceptional communication and interpersonal skills; able to translate complex needs into actionable insights

**Benefits**:

- What We Offer_
- Competitive salary and benefits package, tailored to recognize and reward your contributions
- 28 vacation days, ensuring you have ample time to recharge and enjoy life outside of work
- Comprehensive health and dental care coverage, taking care of you and your well-being
- Central office locations with a fully stocked kitchen, offering healthy snacks and fresh fruit to keep you energized throughout the day
- Freedom to create your own entrepreneurial experience by being part of a proactive team in constant pursuit of excellence
- Professional Development programs designed to expand your skills and maximize your potential at the forefront of financial innovation
- A collaborative culture that encourages new ideas and perspectives
- Next Gate Tech is an equal opportunity employer. We believe our team’s unique life experiences, backgrounds, cultures, beliefs and abilities add richness to our culture and depth to our ideas. Our ongoing commitment to diversity and inclusion creates an environment that supports, empowers and delivers a sense of belonging for all members of the team._
- Should you require any accommodation, please inform us and we will work with you to meet your accessibility needs._