Transfer Agency Oversight Manager

As one of the world’s leading asset managers, Invesco is dedicated to helping investors worldwide achieve their financial objectives. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world.

If you're looking for challenging work, smart colleagues, and a global employer with a social conscience, come explore your potential at Invesco. Make a difference every day

**Job Description**:
We have an outstanding benefits package which could include:
- Company-provided healthcare- A competitive annual leave allowance- Flexible working options, including hybrid working arrangements- Generous pension provisions- Income protection- Health and wellness benefits- Volunteering days- Enhanced parental leave- Life insurance

Your Role

Delivering superior EMEA TA servicing through the oversight of TPAs performance in managing Cross Border funds through effective relationship management, adherence to agreed standards, and SLA's within a controlled and regulated environment.

You Will Be Responsible For:
- Managing the day-to-day responsibilities of the TA oversight team, managing regulatory & product developments/ changes ensuring TPAs adherence to regulatory and/or company standards and service levels (within the required timescale) and that Invesco continues to deliver an excellent level of customer service.- Creating excellent relationships/rapports with TPA’s, Service Providers and key business partners. Managing relations with TPAs, service providers, internal stakeholders & local offices.- Managing the oversight of internal delegates; ensure local procedures are in place, support in decision making and escalating exceptions to functional management and/or Luxembourg Conducting Officer as required.- Producing and delivering required reporting to management forums.- Management of operational activities to required standards, within agreed timelines, adhering to regulatory and procedural guidelines.

The Experience You Bring:
- Proven leadership and management of teams - minimum 7 years’ experience in the industry, with particular emphasis of managing TA and/or Oversight functions- Experience of monitoring systems processes and service standards- Experience of making sound business proposals in areas such as department structures, service standards, risk control and process improvement.- Experience of managing Service Providers and TPAs.- In depth knowledge of UCITS, SICAV & QIF/FCP & ETF regulations- Good general knowledge of systems and procedures as well as broad knowledge of how the TA work integrates with the company as a whole- An understanding of both the key similarities and differences between the Cross Border and UK (EMEA) functions and regulations governing this would be advantageous- Good knowledge of market in which the company is operating/funds are distributed, including market trends and relevant initiatives by competitors.- Strong communication skills - adapting style to audience and including senior levels both internally and externally.- Ability to manage and influence project outcomes- Strong issue resolution skills with a focus on risk controls- Ability to inspire staff and manage performance- Flexibility and willingness to travel, as appropriate

Full Time / Part Time

Full time

Worker Type

Employee

Job Exempt (Yes / No)

Yes

Workplace Model

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least three days a week, with two days working outside an Invesco office.

Equal Opportunities:
We are an equal opportunities employer. Our mission is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Our commitment to the community and environmental, social and governance investing:
We partner with charitable organisations globally to make an impact in the communities where we live and work. Our people are encouraged to support the charities they feel most passionate about. We are also committed to environmental, social and governance (ESG) investing. We serve our clients in this space as a trusted partner both on specific responsible investment product strategies as well as part of our commitment to deliver a superior investment experience.

Recruitment Agencies:
Regulatory:
This position may fall in-scope of one or multiple regimes/directives.