Service Operations Director De
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- und kundennahe Operations*
* in einem technischen Industrieumfeld. Der Fokus liegt auf Serviceprozessen, Ersatzteilen, technischer Betreuung, Reparaturen, KPI-Steuerung und digitaler Weiterentwicklung. - Was Sie bekommen:
- *
*
- Unbefristete Festanstellung*
* in einem stabilen internationalen Industrieumfeld
- Arbeitsort Clervaux / Nordluxemburg mit langfristiger Perspektive
- Direkter Einfluss auf Produktion, Technik, Service oder interne Prozesse
- Kurze Wege zwischen Fachbereichen, Management und operativen Teams
- Strukturierte Einarbeitung und Zusammenarbeit mit erfahrenen Kollegen
- Diskreter Bewerbungsprozess über luxsearch® Ihre Aufgaben:
- Teams in Service Operations, Kundenservice, Ersatzteilen und Reparatur führen
- Teamleiter entwickeln und operative Verantwortlichkeiten sauber strukturieren
- Serviceprozesse analysieren, optimieren und kundennäher machen
- Kundenbedürfnisse auswerten und Verbesserungen für Service und Digitalisierung ableiten
- KPIs einführen, verfolgen und für operative Steuerung nutzen
- Mit Geschäftsführung, internationalen Standorten und technischen Bereichen arbeiten
Ihr Profil
:
- Mehrjährige Führungserfahrung in Service, After Sales, Operations oder Ersatzteilen:
- Technischer Hintergrund in Maschinenbau, Fahrzeugbau oder Anlagenbau:
- Starke Kundenorientierung und Prozessverständnis:
- Erfahrung mit KPI-Steuerung, Prozessoptimierung oder Digitalisierung:
- Deutsch und Französisch für Führung und Schnittstellen
- Der Arbeitsort liegt im Norden Luxemburgs bei Clervaux. Diese Suche passt vor allem zu Kandidaten aus dem Norden, der nahen Grenzregion oder mit klarer Umzugsbereitschaft Richtung Norden. Bewirb dich mit oder ohne Lebenslauf oder schreibe eine Nachricht an Santiago Novara: VERTRAULICHKEIT GARANTIERT **
- kundennahe einem technischen Industrieumfeld. Fokus liegt Serviceprozessen Ersatzteilen technischer Betreuung Reparaturen KPI-Steuerung digitaler
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