Student Officer

The University of Luxembourg is an international research university with a distinctly multilingual and interdisciplinary character.

Created in 2003, it strives today to meet tomorrow's major societal challenges, by nurturing an interdisciplinary approach and international outlook, investing in scientific quality and innovation, as well as offering personalised and multilingual teaching. The institution places particular emphasis on research with impact. To achieve this goal, its research priorities focus on digital transformation, medicine and health, as well as sustainable and societal development.
Times Higher Education ranks Uni.lu 20th in the Young University Ranking 2024 and among the top 250 universities in the world.

**Your role**:
We are looking for a proactive, motivated, conscientious, trustworthy and detail-oriented Student Officer to join the SEVE team. The Student Officer will be responsible for administrative and organizational tasks. A responsible and professional attitude is expected at all times in this position in contact with students and various users.
- Under the direction of the Vice Rectorate for Academic and Student Affairs, the “Service des Études et de la Vie Étudiante” (SEVE) is seeking to appoint a Student Officer
- Contribute actively to the daily operations of the admissions team
- Oversee student registrations (records and diplomas), ensuring proper filing, archiving, and database updates (ACME) in compliance with SEVE policies and procedures
- Coordinate tasks effectively between the admissions team and faculties
- Perform diverse administrative tasks, such as minute-taking, financial flow tracking, and managing complaints or disputes
- Develop and improve the Paperless Admission workflow and enhance the functionality of the student database (ACME)
- Implement Artificial Intelligence (ISA) to handle student inquiries efficiently
- Produce and contribute to ad hoc analyses, such as statistical reports
- Update and publish relevant information on the website
- Write down procedures relating to the department's procedures and documentation (e.g. Accreditation of prior learning)

**Your profile**:

- Bachelor's/Master degree and/or first experience in a comparable role
- Strong command of English and French (both written and spoken); knowledge of German is an asset. Excellent communication and client handling skills
- High level of proficiency in standard IT tools (Excel, Word, PowerPoint)
- Proactivity, reliability, open-mindedness and diplomacy, with the ability to work in a fast-paced international university environment
- Ability to adapt to a multicultural and multilingual environment
- Autonomy and ability to handle tasks from start to finish

**We offer**:

- Multilingual and international character. Modern institution with a personal atmosphere. Staff coming from 90 countries. Member of the “University of the Greater Region” (UniGR)
- A modern and dynamic university. High-quality equipment. Close ties to the business world and to the Luxembourg labour market. A unique urban site with excellent infrastructure
- A partner for society and industry. Cooperation with European institutions, innovative companies, the Financial Centre and with numerous non-academic partners such as ministries, local governments, associations, NGOs

**How to apply**:

- Applications should include:_
- Curriculum Vitae
- Cover letter
- General information:_
- Contract Type: Permanent
- Contract start date: 1st of February 2025
- Work Hours: Full Time 40.0 Hours per Week
- Location: Campus Belval
- Internal Title: Student officer
- Job Reference: UOL07022

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