Senior Product Ops Manager, Eu Tax and Trade

BS or BA in computer science, engineering, math, finance, or economics
- Project management or operations management experience in a technology focused business
- Team orientation and willingness to roll up sleeves to solve complex, dynamic challenges
- Ability to learn new skills quickly, to understand and simplify complex scenarios and to adapt to changing environments
- Strong relationships building skills; experience managing stakeholders and partners to drive cross functional programs
- Ability to collaborate with and effectively influence remote teams in multiple time zones
- High degree of ownership

Luxembourg
Madrid, Spain
Barcelona, Spain

Over 2 million Sellers in 10 countries list their products for sale on the Amazon Marketplace. Sellers are a critical part of Amazon’s ecosystem to deliver on our vision of offering the Earth’s largest selection and lowest prices. These Sellers offer hundreds of millions of unique products providing a broad and diverse inventory of products from Books, Electronics and Apparel to Consumables and beyond. In our vision to build a global marketplace, we will enable Sellers to list, make their selection available to customers globally while optimizing their inventory placement across multiple countries. VAT Services on Amazon enables Amazon Sellers to be VAT compliant in any country where they choose to sell and/or place their inventory by removing one of key barriers and friction points that Sellers face when deciding to go international i.e. VAT compliance. We do this by providing an online service for Amazon Sellers (on Seller Central) to VAT Register and to file their VAT Returns at the desired intervals.

A day in the life

As the Sr. Product Ops Manager on our services, you will be part of a dynamic team which is the backbone of this vision to build a global marketplace. You will be responsible for improving workflows and processes enabling us to simplify and improve our seller experience in the VAT Compliance space. You will work closely with product, program, marketing, Tech and VAT teams towards ideation as well as implementation of key features and work with stakeholder teams to drive initiatives to delight our selling partners.

Job responsibilities
- Track and monitor metrics for key features launched, and drive feature adoption where required in partnership with internal and external stakeholders
- Share updates against goals and initiatives across broader leadership forums (weekly/monthly/quarterly and annual plans)
- Identify opportunities to invent and simplify and work with the product and tech teams to initiatives in the product roadmap. Review the processes and work with OPS, VAT team to drive improvement in Processes. Collaborate with and manage internal and external partners involved in the end-to-end seller journey
- Work with Tax Partners to understand gaps and opportunities in our service, and feed this into our product roadmap.

Luxembourg, LUX
- Masters degree from a leading school
- Prior experience managing operations of technical products or online services
- Entrepreneurial spirit, with track record for delivering results in fast-moving and demanding environments
- Basic knowledge of SQL
- Basic understanding of databases and coding algorithms/logic
- Ability to provide architectural guidance and direction, strong judgment especially relevant in balancing long term strategic investments with near term business goals
- Ability to communicate clearly and effectively with different functional groups, developers, business owners, and senior business leaders