Business Operations Specialist

NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.

In today’s ‘iNTTerconnected’ world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of the world’s most significant technological, business and societal challenges.

With people at the heart of our success, NTT is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters.

**Want to be a part of our team?**

The role of the Business Administrative Specialist is to acts as key support person to organizes, leads and facilitates cross-functional administrative activities linked to client’s portfolio. They assist other team’s collaborators by performing all order and renewal related administration. They ensure that all purchases are processed correctly. This role works closely with internal stakeholders to achieve a successful order to cash process.

**Working at NTT**

**Key Role and Responsibilities**:

- ** Validate and Process Orders**: Your primary responsibility will be to ensure new orders are meticulously validated and accurately processed in our internal systems, adhering to company order intake policy.
- ** Secure Renewal Orders**: You will be the point of contact for securing renewal orders from clients, collaborating with internal teams to ensure seamless onboarding and accuracy.
- ** Coordinate Order** Status: Facilitate communication with stakeholders to provide updates on order status, shipping dates, prices, product availability, and back orders, ensuring smooth operations throughout the process.
- ** Manage Pricing and Documentation**: Present price quotations, complete order sheets, and verify the accuracy of each item listed. You will also be responsible for ensuring all commercial documents, such as client purchase orders, vendor quotes, and internal commercial documentation, are complete and accurate.
- ** Data Integrity and Accuracy**: Maintain a high level of data integrity and accuracy in relevant systems, making certain that all order and renewal documentation is correct and completed.

**What will make you a good fit for the role?**

**Knowledge, skills and attributes**:

- Demonstrate client service orientation
- Demonstrate high attention to detail
- Display good planning and organisation skills
- Strong verbal and written communication skills.
- Strong problem-solving and analytical skills

**Academic Qualifications and Certifications**:

- Bachelor’s degree in business administration or equivalent (validation of experience)

**Experience required**:

- 5 years of relevant related experience in a similar role such as administration support or order processing
- IT knowledge is a plus
- SAP
- Salesforce

**What we offer**:

- A multicultural team of 30+ nationalities and a horizontal organizational structure
- Company paid trainings to help further your career and stay up to date with latest technologies
- Opportunity to collaborate with industry-leading technology partners, empowering you to leverage cutting-edge solutions from top global innovators in cloud computing, networking, software, and cybersecurity.

At NTT, we believe in investing in our employees' growth and providing a supportive and inclusive work environment. Join our dynamic team and be part of our mission to shape a better future through technology innovation

**Equal Opportunity Employer**

NTT is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

**A career at NTT means**:

- Being part of a **global pioneer -** where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- Being at the forefront of **cutting-edge technology -** backed with a 150-year heritage of using technology for good. With 40% of the world’s internet traffic running on our network and where Emoji were first invented, you can be proud of the group’s many new ‘firsts’.
- ** Making a difference -** by doing meaningful work that helps to shape the future for our clients, and across industries and communities around the world.
- Being **your best self -** in a progressive ‘Connected Working’ environment that promotes flexibility, connection and wellbeing. Where diversity and different perspectives are embraced to ensure equal opportunities for all.
- Having ongoing oppor