Service Provider Manager
il y a 1 jour
**What it's about**
As Service Provider Manager, you will play an important role in the management of service providers for our global organization.
- You are committed to delivering operational excellence and contributing to team and organizational growth
- You possess strong negotiation, communication, relationship and project management skills
- You are adept at problem-solving, conflict resolution and have the ability to work creatively to find constructive solutions to complex issues
- You will demonstrate a high level of integrity, professionalism and ethical behavior in all your dealings
Your tasks will include:
- Supporting business owners during the service provider lifecycle, that is, selection, appointment, onboarding, monitoring and offboarding of service providers
- Providing support to business on the service provider management tools and systems
- Conducting regular trainings and education sessions to business around service provider management activities
- Enforcing adherence to the global service provider management framework globally across multiple business areas
- Performing spot checks on service provider management activities and taking appropriate action when results do not meet expectations
- Contributing to further develop the global service provider framework in line with our strategic vision and goals
- Ensuring service providers are monitored by the relevant business areas during the use of KPIs/KRIs and other ongoing monitoring activities
- Performing tasks relating to the governance framework of our key service providers and coordinating with internal and external stakeholders
- Ensuring completeness and accuracy of data relating to service providers on the service provider management tool
- Contributing to various projects, including technology advancements and improvement initiatives, collaborating with a wide range of stakeholders across the firm as well as with service providers
- Performing updates as needed to processes, procedures, guidelines and other key documentation relating to service provider management
- Demonstrating good relationship management skills, fostering and nurturing close working relationships with key service providers
- Regularly interacting Partners Group business teams and members of management
**What we expect**
Required Education and experience:
- University or professional studies in Finance related fields or equivalent qualifications
- 4-7 years’ experience in managing/overseeing service provider and client relationships, preferably in private markets/financial services environment. Experience within asset managers or service providers servicing asset managers is a plus.
- Fluency in English. German and/or French is a plus
**What we offer**
Partners Group is a financial institution that retains the culture, pace and agility of a start-up. As a growing firm, we are committed to attracting, developing and retaining the very best talent, by offering a workplace where results are truly recognized and rewarded. We offer a fantastic opportunity for you to grow including:
- Professional, international working environment
- Challenging, rewarding career within a growing company
- Collaborative environment, with on-the-job training and mentorship opportunities
At Partners Group, we thrive on new ideas for the benefit of our clients, employees and community. We are proud to be an equal opportunity employer and support diversity of perspectives.
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