Se Cx Program Manager, Customer Service

Experience in program or project management - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership Does the thought of shaping our end-user experience excite you? We are looking for an inventive and results-oriented Senior Program...

Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Experience in program or project management Key job responsibilities - Define the direction for the program and gain consensus and clear alignment at all levels as appropriate,...

Bachelor's degree in Engineering, Operations, Quality Management or related field - Experience with people management and building teams - Experience in quality management or logistics operations roles - Strong analytical and problem-solving skills with data-driven decision making experience - Experience leading cross-functional process improvement...

DESCRIPTION Amazon Transportation Services (ATS) is seeking an experienced Quality Assurance Manager to lead our Sort Center Quality Assurance (SCQA) team in EU. This role will be responsible for driving quality improvements focused on preventing, reducing, and investigating defects during the production process that may result in customer experience (CX)...

Bachelor's degree - Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL - Experience in program or project management - Experience working cross functionally with tech and non-tech teams - Experience in defining and implementing process improvement initiatives using data and metrics - Experience defining program requirements and using...

Experience in program or project management - Experience with SQL - Experience with Excel - Bachelor's degree or equivalent At Amazon, we are always exploring new opportunities to shape our global business. Our Programme Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects,...

**DEEP - Program Manager**: **Date**:8 janv. 2025 **Lieu**: Luxembourg, Luxembourg **Entreprise**:POST Luxembourg To strengthen the DEEP teams within our Customer Success team, we are currently looking for a full-time **Program Manager (M/F/n).** **Vos missions**: You will be involved in the Build and Run phases: - Contribute to the RFP on matters related to...

A degree - Maximum 2 years of relevant experience working in a programme management role with multiple stakeholders - Relevant experience in analysing quantitative data effectively to drive decisions - Relevant experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment At Amazon, we are always exploring new...

Bachelor's degree - Relevant experience in Air Cargo, and Charter Flights Sales and Operations Key job responsibilities - Acquire, engage and accelerate high potential customers to Amazon AIR. - Maintain a high level of engagement from potential customers and proactively identify the challenges they are facing. Build relationships with key stakeholders...

A degree - Relevant experience working in a programme management role with multiple stakeholders - Relevant experience in analysing quantitative data effectively to drive decisions - Relevant experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment At Amazon, we are always exploring new opportunities to...