Program Manager

A degree
- Maximum 2 years of relevant experience working in a programme management role with multiple stakeholders
- Relevant experience in analysing quantitative data effectively to drive decisions
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) and/or SQL in a professional environment

At Amazon, we are always exploring new opportunities to shape our global business. Our Program Managers help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do.

As a Transportation Program Manager you will serve as a bridge between business teams and Trans tech teams to ensure transportation systems are set up in line with the strategic transportation network plan. You will be responsible for understanding your customers’ business needs and providing optimal system solutions. You will also identify opportunities and implement changes to improve network’s performance, simplify processes, and leverage existing resources.

Key job responsibilities
- Create roadmaps for project implementation and brief various teams on requirements
- Set measurable milestones for projects as well as continuous goal setting for ongoing programmes
- Collect and analyse data to drive project decisions and provide business insights
- Run meetings with partner teams to track progress, implement new initiatives, and improve existing programmes
- Document standards for projects and ensure compliance
- Manage internal and external stakeholders

A day in the life
Every day is different as a Programme Manager. You’ll work both independently and collaboratively on projects, which may be at different stages of the project lifecycle, from development to delivery. You might spend your morning gathering data and feedback to assess a programme pilot, then spend your afternoon discussing a resourcing plan for another project. You will collaborate with other teams, track project progress, and share updates with key stakeholders.
Amazon is a data-driven business, so no matter which project you are implementing, part of your role will involve gathering insights to make decisions. You’ll trial different ideas, analyse data to identify potential challenges, and present your findings to senior teams.

About the team
Amazon Extra Large (AMXL) looks after heavy items like furniture and large home appliances. Our team manages the entire service, from supply chain fulfillment to delivery and returns. What sets this service apart from others is the extra level of customer care. Not only do we deliver large items, but we unpack, assemble and install them, and take away old items where needed. With a focus on safety, productivity and innovation, we’re changing the way customers buy and receive large goods for the better.

We have ambitious plans to expand our specialist fulfilment centres and delivery stations across the UK and Europe. While those of us who work in delivery stations will do some night shifts, most of us work during the day. Our team is made up of people across operations, supply chain, business intelligence and program management, and everyone plays a crucial role in growing this part of the business.

Luxembourg, LUX

Knowledge of Lean principles and DMAIC methodology
Experience in requirement gathering and ability to write clear and detailed requirement document