Client Servicing

il y a 23 heures

Luxembourg Amundi Investment Solutions Temps plein

**Description du poste**

**Missions**

The Client Servicing main mission is to support the commercial development of the Group providing on a daily basis our clients with outstanding operational and administrative support in line with group procedures.

The department is the group’s backbone for the Third Party Fund Distribution activity for cross boarder products (LU/IR/FR) and is organized under 3 teams: Distribution Support, Dealing Support and Distribution Oversight.

Our **Distribution Support team **is the group’s backbone for the Third Party Fund Distribution activity.

Their main tasks are:

- Monitoring Client requests, providing administrative and operational support
- Coordination of Clients onboarding
- Coordination of Distribution Contracts setup
- Keeping our distributors’ AML/KYC directories up to date to constantly comply with regulatory requirements

**Duties and responsibilities**

In coordination with the commercial request and several departments of the company, being in charge of the setup of contracts relating to activities with respect to distribution activities performed by Distributors acting either as fund seller or user or both;
- Monitoring of requests to amend or set up brand new Contracts in close cooperation with sales team and several departments of the Company (legal, compliance, middle office, etc. ) and ensure maintenance of the contracts repository;
- Answer any requests coming from internal (Sales, Product Specialist, etc.) and external Clients (Distributors);
- Make sure contractual obligations, particularly all aspects regarding remuneration and Client reporting needs are in line with internal processes and procedures and regulatory requirements;
- Certifying operational feasibility regarding the agreed terms and conditions upfront that will be put in the contract, in close collaboration with the operational teams in charge of the collection and payment of retrocession;
- AML/KYC/KYD data and documentation collection and monitoring;
- Ensure a high quality level of services provided to our Clients;
- Distribution Support Officers are responsible for a portfolio of Clients according to a geographical area coverage.
- Niveau d'études minimum : Bac + 3 / L3
- Formation / Spécialisation : University / Business School
- Niveau d'expérience minimum : 3 - 5 ans
- Expérience : 3-5 years’ experience in Client Servicing
- Langues : Fluent in French and English; German or Italian would be an asset

**Compétences recherchées**
- Excellent communication, problem solving and analytical skills
- Capable to support the implementation and effective execution of short
- and medium-term plans
- Good project management skills
- Ability to work under pressure and to cope with multiple deadlines in an efficient and structured way
- Practical problem-solving attitude
- Strongly motivated and intellectually curious
- Good understanding of the business and investment fund industry
- A good understanding of the Luxembourg fund industry regulation, legal structures and client service models
- Synthesis capacities, problem solver and deliverable-focused
- Ability to prioritize and cope with pressure
- Ability to obtain, assess and validate information
- Ability to cope with a matrix management structure worldwide
- Team player spirit

  • Junior Client Servicing

    il y a 5 jours

    Luxembourg, Luxembourg nordeabank Temps plein

    Job ID: 1204We are now looking for a Junior Client Servicing & Sales Support Officer for our German desk to strengthen our existing team and support our growing Institutional and Wholesale Distribution in Germany.At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That's why we're deeply committed to providing...

  • Transfert Agent

    il y a 23 heures

    Luxembourg Banque Pictet & Cie (Europe) AG, succursale de Luxembourg Temps plein

    **Your team** The **Pictet Group** is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...

  • Junior Client Servicing

    il y a 5 jours

    Luxembourg, Luxembourg Nordea Bank Temps plein

    Job ID: 30969We are now looking for a Junior Client Servicing & Sales Support Officer for our German desk to strengthen our existing team and support our growing Institutional and Wholesale Distribution in Germany.At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That's why we're deeply committed to...

  • Asset Servicing

    il y a 5 jours

    Luxembourg, Luxembourg Banque de Luxembourg Temps plein

    Type de contratCDITemps de travailTemps pleinActivités / MissionsPrésente au Luxembourg depuis plus de 100 ans, la Banque de Luxembourg est un acteur financier incontournable de la place, au service de clients privés, de clients de type entreprises ou institutionnels. Labellisés B-Corp, nous nous engageons pour un impact social, sociétal et...

  • Client Servicing

    il y a 2 semaines

    Luxembourg Banque Pictet & Cie (Europe) AG, succursale de Luxembourg Temps plein

    **Your team** **The Pictet Group** is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...

  • Transfert Agent

    il y a 3 jours

    Luxembourg Banque Pictet & Cie (Europe) AG, succursale de Luxembourg Temps plein

    **Your team** The **Pictet Group** is one of the world's leading independent wealth and asset managers. Founded in 1805 and headquartered in Geneva, Switzerland, the Group is represented at 30 offices in financial centres worldwide, and currently employs over 5200 people. Pictet has been present since 1989 in Luxembourg, where it employs over 700...

  • Transfert Agent

    il y a 4 jours

    Luxembourg Bank Pictet & Cie (Europe) AG, succursale de Luxembourg Temps plein

    Pictet is an investment-led service company, offering wealth management, asset management and related services. We are a partnership of eight owner managers and our principles of succession and transmission of ownership have remained unchanged since founding in 1805. Our purpose is to build responsible partnerships with our clients, communities, and the...

  • Asset Servicing Client Support Internship

    il y a 23 heures

    Luxembourg UBS Temps plein

    Luxembourg - Business management, administration and support - Global Wealth Management **Job Reference #** - 319656BR **City** - Luxembourg **Job Type** - Full Time, Temporary / Contract **Your role** - Are you a motivated self-starter? We’re looking for someone to: - Be part of the Asset Servicing Luxembourg team which takes care of regulated and...

  • Product Servicing Officer

    il y a 23 heures

    Luxembourg Banque de Luxembourg Temps plein

    **Type de contrat**: CDI **Temps de travail**: Temps plein **Activités / Missions**: BLI - Banque de Luxembourg Investments est la société de gestion d'actifs de la Banque de Luxembourg. Notre dynamique service « Client/Product Servicing & Reporting » est à la recherche d'un-e Product Servicing Officer afin de supporter ses activités. En tant que...

  • Client Servicing Consultant

    il y a 1 semaine

    Luxembourg Northern Trust Corp. Temps plein

    About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring...