Fraud Analyst

il y a 22 heures


Luxembourg MANGOPAY Temps plein

Company Description

MANGOPAY’s mission is to shape the future of exchanges

We empower all marketplaces and platforms by providing them with powerful and flexible payment and regulatory solutions. Since 2013, we have accelerated the success of some of the biggest names in e-commerce, retail, and cutting-edge platforms like Vinted, Rakuten, Chrono24, La Redoute, Wallapop and 2,500 + more.

Our team of over 250 talents is spread across Europe, with main offices in Paris and Luxembourg. Marketplaces and fintechs are thriving and we are looking for outstanding profiles to tackle some of the most ambitious challenges in our field and contribute to our robust growth. We are proud of our diversity and are committed to employee well-being, inclusion and equal opportunity. Working at MANGOPAY means joining a dynamic, flexible and fast-growing organization.

We just raised €75 Million with Advent International, one of the most experienced private equity investors, to scale our vision globally. It’s time to join the adventure

**Job Description**:
Dans le cadre de notre développement, nous recrutons à plein temps et à durée déterminée un(e) employé(e) pour le poste d’analyste fraude. Rattaché(e) au département de Lutte contre la fraude, vous serez amené à contribuer aux missions suivantes:

- Traitement des impayés émis par les banques et partenaires financiers
- Gestion des dossiers de contestation : vérification des pièces communiquées par les plateformes et suivi des dossiers en relation avec la banque ou le moyen de paiement
- Suivi auprès des plateformes des remboursements des transactions frauduleuses
- Recouvrement de la dette associée aux impayés : envoi de rapports, mails de relance et lettres de mise en demeure

Selon le besoin, les tâches peuvent être ajoutées aux missions.

**Qualifications**:
Vous êtes reconnu(e) et apprécié(e) pour votre:

- Autonomie et capacité à organiser votre travail et celui d’autrui de manière indépendante
- Rigueur dans la méthodologie de travail
- Appétence pour progresser dans un environnement en constante évolution
- Respect des procédures et intégrité

En plus de votre talent, vous présentez:

- Au moins 2 ans d’expérience professionnelle sur un poste similaire
- Excellent niveau en français et anglais - toute autre langue sera considérée comme un atout
- Maîtrise des outils informatiques courants et bonne connaissance de logiciel comptable
- Intérêt pour les nouvelles technologies (Fintech) et nouveaux business models

Additional Information

Date de début : dès que possible

Casier judiciaire requis


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