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Reporting and Operations Manager
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**The Company**
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do - and they push us to ensure we take care of ourselves, each other, and our communities.
**Job Summary**:
The Reporting and Operations Manager is part of the team responsible for the optimization of key reporting and operational processes within PPEU, ensuring that data quality, governance, and compliance standards are consistently upheld. You will collaborate closely with both internal teams and external partners to deliver accurate and timely reports, maintaining operational excellence that aligns with the organization's goals and regulatory obligations
You will work closely with PPEU, Global colleagues and leadership to ensure effective data management and reporting requirements in line with applicable requirements, including regulations and guidelines issued by the Commission de Surveillance du Secteur Financier (CSSF), Banque centrale du Luxembourg (BCL) and European Central Bank (ECB).
To be successful, you will have strong awareness and understanding of baseline requirements on data management from European-level bodies like the European Banking Authority (EBA), the European Commission, and the Basel Committee on Banking Supervision (BCBS).
You will report to the Senior Reporting and Operations Manager.
**Deliverables and key activities**:
**Reporting Framework Execution**
- Assist in developing and maintaining a Reporting Framework for PPEU that helps the Bank meet regulatory requirements and supports the company’s goals and objectives.
- Support the implementation of data management governance by helping to establish clear ownership, accountability, and control measures.
- Help gather, analyze, and interpret data to prepare accurate and timely reports for stakeholders such as senior management, clients, and regulators.
- Work closely with IT and data management teams to improve data quality, integrity, and accessibility.
- Suggest improvements to internal processes to help close gaps and maintain compliance with industry regulations and standards in reporting and related operations.
**Data Quality and Governance Oversight**:
- Support the execution and monitoring of Data Quality and Governance activities to help ensure compliance with Risk Data Aggregation and Reporting Requirements (RDARR) and BCBS-239 standards, assisting in aligning internal practices with regulatory expectations.
- Assist in coordinating first line efforts to manage risks related to data management, contributing to strategy and oversight of data aggregation processes and control activities.
- Help implement and maintain processes that monitor data accuracy, completeness, timeliness, and reliability for operational and financial reporting.
- Act as a liaison to support collaboration among operational teams, risk management, internal audit, compliance, and IT for ongoing data governance initiatives.
- Prepare and share routine reports o