Customer Experience Coordinator

Are you looking to join a world-class manufacturing organization? At Husky TechnologiesTM, we strive to be the best with a strong foundation built on innovation, collaboration and a unique culture with great people. If you are attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive contribution - we want you to join the Husky TechnologiesTM team

**What we offer**
- Excellent benefits package and retirement savings plans as well as life insurance program
- Competitive vacation policy promoting work-life balance
- Challenging career opportunities and growth
- Opportunity to work, innovate and collaborate with passionate people who drive change
- Amazing team - we are the best in the world at what we do

**Husky Technologies**TM** Campus**
- Large, beautiful campus with clean, state-of-the-art air-conditioned offices and manufacturing facilities with high air quality, climate control and outstanding safety records
- Onsite fitness and wellness center
- Organized out
- and indoor sports activities such as running teams, and bicycle teams
- Access to onsite medical practitioners
- Onsite cafeterias with fresh and healthy meal options
- Free parking

**This role is a temporary assignment for a period of six months.**

**Responsibilities**:

- Coordinate all customer/prospect visits to the Luxembourg Campus, ensuring that they have a seamless and enjoyable experience.
- Collaborate with various internal teams, including Sales, Marketing, Operations, and Facilities, to ensure that all aspects of the customer visit are well-organized and executed.
- Prepare and manage all necessary documentation and materials required for customer visits, including agendas.
- Booking of Conference rooms, hotels, catering requests, and transportation as needed.
- Provide guidance and support to customers throughout their visit, answering questions and addressing any concerns they may have.
- Ensure that all facilities, including meeting rooms and presentation areas, are clean, tidy, and well-maintained.
- Be the main point of contact for customers throughout their visit, building strong relationships and representing the Husky brand in a positive manner.
- Prepare post-visit reports and feedback, identifying areas for improvement and making recommendations for enhancing customer experience.
- Local site inspections of prospect hotels outside of Luxembourg, working with NPS Procurement

**Qualifications**:

- Administrative education or equivalent work experience.
- Proven experience in customer service or hospitality roles, preferably in a corporate environment.
- Excellent organizational and project management skills, with the ability to manage multiple tasks simultaneously and prioritize effectively.
- Strong attention to detail, with the ability to spot errors and inconsistencies in documentation and materials.
- Excellent written and verbal communication skills, with the ability to communicate effectively with customers, colleagues, and stakeholders at all levels.
- Proficiency in MS Office, including Word, Excel, and PowerPoint.
- Ability to work independently and as part of a team, with a positive and proactive attitude.
- Fluent in English.
Additional language skills considered an asset.Husky TechnologiesTM offers a competitive compensation and benefits package and excellent opportunities for growth and advancement. We are committed to equal employment opportunity and respect, value and welcome diversity in our workplace. Husky TechnologiesTM also values being a great place to work and strives to maintain a safe workplace. No agency or telephone inquiries please.