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Product Marketing
il y a 2 semaines
**Our customer is hiring: Product Marketing & Customer Success Coordinator**
Are you passionate about crafting great product stories, building thriving user communities, and turning customer insights into action? Join us as a **Product Marketing & Customer Success Coordinator** and become a key player in shaping how our users connect with and get value from our services.
**What you’ll do**:
✔️ Proactively engage with customers to ensure they fully understand and leverage our services
✔️ Build and manage strong user communities, turning feedback into product improvements
✔️ Coordinate communications around new features and product updates
✔️ Develop clear and compelling product messaging, positioning, and value propositions
✔️ Organize and support interviews, focus groups, surveys, and feedback sessions
✔️ Ensure internal and external stakeholders are informed and prepared for upcoming releases
✔️ Support go-to-market (GTM) strategy and drive readiness across the organization
✔️ Draft and distribute release notes, product newsletters, and announcements
✔️ Run customer engagement sessions, office hours, onboarding and training
✔️ Keep documentation and roadmap info accurate and up to date
**What you bring**:
- Excellent communication skills in **English** - written and spoken
- Ability to translate **technical** content into clear, business-friendly language
- Strong grasp of **product marketing**, **GTM strategies**, and **user enablement**:
- A collaborative mindset - you work well across teams and functions
- Solid understanding of **community management** and **user feedback loops**:
- Self-motivated with a sharp attention to detail and execution
- A customer-first mindset with a high level of **empathy**:
- Experience with **market research tools** is a plus
ProductMarketing #CustomerSuccess #UserEngagement #CommunityManagement #GoToMarket #FeatureLaunch #CustomerExperience #UXResearch #UserFeedback #GrowthStrategy #MarketingJobs #TechCareers #EUCitizen #EmpathyDriven #AgileMarketing
** Requirements**:
- Fluency in **English** (additional European languages are a plus)
**Why work with us?**:
- Mission-driven team focused on delivering impact
- A role with real ownership and cross-functional influence
- A dynamic, collaborative, and international work environment
Sound like a fit?
