Onboarding & Business Support Manager

il y a 2 jours


Luxembourg Select Temps plein

Lead a dynamic team in a multifaceted role

**Pre-Sales phase**:

- Analyze client's operating models through gap analyses.
- Advocate and implement standard SLAs
- Collaborate seamlessly with the Sales team

**Post-Sales phase**:

- Manage client user access
- Conduct client training sessions on various topics such as API, documentation matrices and data dictionary
- Navigate change management dynamics with customized SLAs as needed.

**Post-Migration phase**:

- Prioritize and monitor incident resolution effectively.
- Champion data management and reconciliation. 5 years' AML/KYC experience in Banking/Transfer Agency/Fund Operations
- Bachelor's degree in business, finance, or related fields
- Proficient in MS Office
- Conscientious, analytical and problem-solver
- Excellent communication and organizational skills
- Team player



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