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Business Operations Specialist
il y a 2 semaines
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The role of the Business Operations Specialist is to acts as key support person and to collaborate with the sales teams. They assist members of the sales force by performing all order and contract renewal related administration. They ensure that all purchases are processed correctly. This role works closely with internal stakeholders to achieve a successful order to cash process.
**What you'll be doing**
**Key Role and Responsibilities**:
- Responsible that new orders are validated and processed accurately in the internal systems, in accordance with company order intake policy.
- Responsible to secure the renewal contracts from the client and will liaise with internal teams to ensure the order is onboarded accurately.
- Presents price quotations, completes order sheets and checks the price and quantity of each item listed.
- Ensure all commercial documents such as clients purchase orders, vendor quotes, internal commercial documentation are complete and accurate
- Require coordination with stakeholders regarding order status, shipping dates, prices, product availability and back orders.
- Maintain data integrity and accuracy in relevant systems.
- Ensure all order/renewal documentation is correct and completed.
**Knowledge, skills and attributes**:
- Demonstrate client service orientation
- Possess a proactive and systematic approach to work
- Demonstrate high attention to detail
- Display good planning and organizing skills
- Good communication skills
- Demonstrate the ability to self-manage
- Able to cope well in conflict situations
- Strong verbal and written communication skills.
- Strong problem-solving and analytical skills
- work within a challenging and constantly changing environment
**Academic Qualifications and Certifications**:
- Bachelor or equivalent
**Experience required**:
- Relevant related experience in a similar role such as administration support or order processing
- SAP Knowledge
- SFDC
**What we offer**:
- A multicultural team of 30+ nationalities and a horizontal organizational structure
- Company paid trainings to help further your career and stay up to date with latest technologies
- Opportunity to collaborate with industry-leading technology partners, empowering you to leverage cutting-edge solutions from top global innovators in cloud computing, networking, software, and cybersecurity.
At NTT, we believe in investing in our employees' growth and providing a supportive and inclusive work environment. Join our dynamic team and be part of our mission to shape a better future through technology innovation
**Workplace type**:
Hybrid Working
**About NTT DATA**
**Equal Opportunity Employer
