HR Coordinator Innside Luxembourg

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**OPERATIONS**
- Attends to people external to the business unit regarding requests for information or other requirements (associations, masters, temp agencies, etc.).
- Provides personalised attention to HoDs or staff (concerns, doubts, delivery of recommendation letters, references, coaching, company information, etc.)
- Provides feedback to colleagues from other hotels about former employees.
- Updates information boards with the most relevant internal and external information in the area
- During visits, performs regular inspections of the status of personnel areas using a checklist to be delivered to the HR Manager and DO/GM and also monitors improvement & action plan
- Assists and participates in investigations of labour disputes between employees according to local legislation.

**TALENT BRANDING & ACQUISITION**
- Implements and promotes Employer Branding campaigns in their hotels after coordinating with the HR Hotel Services (HRHS) area. Ensures authorisations for image rights are in place according to applicable legislation.
- Attends events related to local schools. Prepares and participates in student OC/ hotel visits, promoting experiential events and the participation of HoDs in their presentation to strengthen our employer brand.
- Keeps the database connected with HRHS updated to ensure coordination.
- Together with the HoDs, ensures appropriate experiences for interns, monitoring their performance and carrying out the final evaluation.
- Supports the coordination of employer CSR actions in the hotels within their area of responsibility.
- Promotes greater visibility of job offers through their publication on the social media profiles of other employees and HoDs.
- Supports the HoDs and Hotel Manager in coordinating interviews.
- Provides support in the coordination of personnel transfers between hotels in the operations centre (travel management, re-invoicing, etc.).
- Coordinate the documentation required for new staff so that the PA department can carry out the contracting process.
- Supports the identification of available talent and highlights opportunities for employees in other OCs, ensuring that talented employees have opportunities in other OCs.
- Directly or indirectly ensures that there are photos or videos of memorable moments for the OC teams so that they can be appreciated and shared through Meliá Careers.
- Implements actions in the OC/ hotel related to Marketing Campaigns launched from HRHS. (E.g. World Environment Day, etc).
- Monitors recruitment KPIs

**LEARNING & TALENT DEVELOPMENT**
- Assists in the detection and organisation of legally required or other face-to-face training, coordinating all the documentation required to obtain any applicable grants or subsidies
- Detect training needs and makes official requests to the HR manager
- Promotes the use of E-melia and ensures compliance with mandatory training
- Supports the implementation of the hotel annual training plan and coordinates invitations, documentation, organisation and other needs to ensure their success.
- Supports in the organisation of induction sessions for new employees, coordinating with the teams their attendance and regular performance.
- Implements development plans for employees/Service Leaders.
- Talent mapping: ensures the regular entry of data into the database.
- Monitors L&D KPIs

**IN THE CULTURE AND VALUES AREA**
- Supports the HR Manager in coordinating the assessment of the work environment, communicating results to all staff and implementing/monitoring the corresponding action plans.
- Monitors the process of evaluating the performance of their group and accompanies employees in learning how to use tools and systems.
- Supports the HR Manager in the correct implementation of continuous improvement surveys. Supports in monitoring the implementation of action plans.
- Coordinates annual planning and supports the HoDs in the management of employee welfare: work environment, team building, communication processes, activities.
- Monitors Culture KPIs

**COMMUNICATION**
- Familiar with Meliá Home and its functionalities, encourages awareness and use of the portal by all employees.
- Updates information boards with the most relevant internal and external information in the area
- Organises and attends the monthly “Melia Let’s Talk” sessions with the hotel management