Operational Support Officer

Arendt & Medernach is the leading independent business law firm in Luxembourg. The firm’s international team of more than 400 legal professionals represents Luxembourg and foreign clients in all areas of Luxembourg business law from its main office in Luxembourg and representative offices in Hong Kong, London, New York and Paris.

Our service to clients is differentiated by the end-to-end specialist advice we offer, covering all legal, regulatory, taxation and advisory aspects of doing business in Luxembourg.

Our firm advises international and domestic clients in all areas of business law relevant to their business activities, ranging from fund formation, banking, insurance, private equity and real estate to corporate and tax matters.**[BMA1]**

As a result of the continuous increase of our activities, we are currently looking for an:
**Operational Support Officer**:
Within a Business Unit of 200 employees, composed of lawyers and administrative support functions, you will work closely with our Business Unit Operational Manager to facilitate all daily operational tasks.

**Your role**:
Under the supervision of the Business Unit Manager, your responsibilities will include:

- Generating and sharing comprehensive and detailed reports (defined by the BU) about the pool’s organisation (strategic report, workload report, timesheet report);
- Preparing and organising the steering meetings within the BU;
- Managing absence requests and follow-up (vacation, illness, working from home, training leave);
- Preparing the arrival of newcomers (lawyers & support functions), including managing the in logistics, collecting financial and other data and any other tasks needed to ensure their proper integration within the Business Unit;
- Pro-actively developing effective working relationships with all BU members.

As part of operational process improvement actions, you will participate in concrete cross-functional projects:

- Following-up on various BU projects with the BU Manager;
- Ensuring that operational processes within the BU are duly implemented and fully adhered to;
- Contributing to the sharing and maintenance of good operational practices between BUs (file opening and management processes, training actions for the integration of assistants, appropriation of management tools);
- Acting as a back-up in the absence of the BU Manager.

**Your profile**:

- You have a Bachelor’s degree;
- You have previous professional experience in the coordination of support functions, project management;
- A first experience within a team dedicated to operational excellence or organisational audit within a law firm or in the financial sector is considered as a strong asset;
- You are fluent in both written and spoken English and French;
- You have an advanced level of MS Office. You are at ease with IT tools, spreadsheets, figures, statics and presentations;
- You are rigorous, structured and organised with strong analytical skills;
- You are proactive, able to work autonomously in a fast-paced environment and handle confidential information with discretion;
- You are a team player with excellent interpersonal and communication skills and you.

**We offer**:

- Excellent internal training and career development;
- An entrepreneurial working environment giving priority to collaborative work;
- A hybrid working environment offering flexibility and the possibility to work from home;
- A challenging role within a renowned organization;
- A multicultural environment where we promote diversity, talent & ideas;
- The ability to work and interact with a wide variety of specialists.

**Interested?**

AM