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Client Service Supervisor-alts

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Luxembourg Brown Brothers Harriman Temps plein

At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what’s next, this is the right place to build a fulfilling career.

BBH's Alternative Funds Servicing business, comprised of over USD 325bn AUC/AUA across all alternative asset classes (incl. real assets, private equity, debt funds and hedge fund strategies), continues to experience significant growth. We currently service 840 Investment Funds over 100 clients. The services provided include Fund Accounting, Financial & Regulatory Reporting, Depositary, Custody, Banking, Transfer Agency and Domiciliation / Corporate Secretarial.

As a Supervisor, you will be part of an Alternatives Client Service team, report to a Team Leader and will be in charge of ensuring service excellence to a number of clients in the Real Estate (“RE”), Private Equity (“PE”) and Debt Investment Funds (“PD”) segments.

This includes acting as liaison and escalation points for clients, supporting any type of client inquiries and meetings, overseeing the NAV production, the opening and maintenance of fund accounts, the production or supervision of client and fund reporting, the oversight of consolidation work and the coordination where necessary of the production of Financial Reports.

The person filling this position will be responsible for overseeing the stand-alone accounting and respective financial reporting of Luxembourg holding companies being part of Alternative Investment fund structures (PE, RE, PD etc.).

He / She will also need to perform oversight over the consolidations for investment funds and/or ensure an error-free NAVs for all fund structures in addition to ensuring that vehicles financial statements and regulatory reporting deadline are met according to fund GAAP (mainly IFRS and Lux GAAP).

The person will also assess the custody processes with clients with a critical eye ensuring that optimal service models are established.

Key Accountabilities
- Create/Maintain high quality RE, PE and PD Investment fund operating standards, procedures/best practices and quality controls
- Ensure efficient operation of daily processing and functions by leveraging a global operating model
- Overseeing accounting & financial reporting tasks and documenting results by completing KPI reports
- Advise on workflow improvements
- Ensure adherence to all established standard procedures, best practices and process controls
- Manage (remotely) client service deliverables across departments and BBH locations
- Meet monthly / quarterly reporting deadlines (reporting packages, Net Asset Value (“NAV”), financial & regulatory reporting)
- Oversee monthly/quarterly NAV preparation, including:

- Cash and portfolio reconciliation
- Income and expense accruals
- Partner/shareholder allocation calculation
- Financial statements & capital account statements preparation
- Ensure proper documentation and filing of accounting and reporting matters
- Coordinate, manage, and monitor external audit process
- Review RE/PE/PD fund clients partnership agreements, PPMs, and other materials
- Coordinate coordination and documentation of ad-hoc events
- Ensure accuracy, timeliness and completeness of all clients related deliverables
- Support the client account opening and maintenance flow in collaboration with the operational teams and parties involved
- Support the client cash flows/ inquiries in collaboration
- Support the client assets trading activity
- Ensure timely and accurate support of all client inquiries

Qualifications
- University degree (bachelor) in Accounting / Finance
- 5 years of relevant Luxembourg Alternative (PE/RE/debt) funds administration experience
- Strong aptitude for numbers and figures
- Ability to communicate professionally, and constructively to effectively address and resolve problems with other sections and departments
- Ability to work accurately while meeting strict deadlines within a small team in a fast-moving / changing international environment
- Servicing clients by leveraging a global operating model
- Knowledge of and practical experience with general ledger (GL) systems including partnership accounting
- Knowledge is required of consolidations, group structures and consolidation systems
- Relevant IFRS knowledge (experience in preparation of consolidated IFRS financial statements), Lux GAAP will be considered a distinct advantage
- Knowledge of alternative fund specific investor reporting standards (e.g. INREV, ILPA, EVCA)
- Fluency in English is mandatory; German and / or French is an asset

We value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn’t followed a traditional path, includes alternative experiences, or doesn’t meet every qualification or skill listed i