Snr Aces Manager

DESCRIPTION

At Amazon, we are always exploring new opportunities to shape our global business. In a world in which progress is driven through projects, efficient and effective project management and structures that guide Project Managers (PMs) are a key to success. As a Snr ACES Manager (PMO) you will have an integral part in further developing and scaling the governance structure and framework for programs and projects that PMs in all EU Amazon Transportation teams will utilize. This framework will support PMs in managing projects for their team and will integrate with the Change Management process that guides implementation of operational process changes.
You will partner with PMs and leaders of the organization to help them i) identify gaps in their project roadmap vs commitments, ii) identify risks and report on opportunities to leaders, iii) unblock project progress with the help of the PM network and iv) actively develop the PM community. You’ll be essential in making PMO services more efficient and project management for the organization more straightforward, helping teams achieving strategic goals. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.
Snr ACES Manager (PMO) is part of the Operational Excellence, Learning and ACES (Amazon Customer Excellence System) Transportation team and will work with PMs that deliver programs across the EU Amazon Transportation network.
The role has i) EU scope, ii) requires collaboration with vertical and horizontal functions and iii) works closely with counterparts across regions. Snr ACES Manager (PMO) works with PMs to i) continuously improve the quality of project results, ii) simplify the way how projects are managed via guided workflows and iii) refine project and program reporting. The role requires ~20-30% travels across EU.

**Could be located at any EU Corporate Office**

Key job responsibilities
- Further simplify and automate the project governance structure and project templates
- Improve the reporting solution that allows team leads to efficiently assess project progress and project health
- Facilitate program prioritization
- Highlight to PMs which projects require course correction
- Support with unblocking project progress
- Support teams to achieve strategic targets and/or goals by identifying project gaps
- Work closely with vertical and horizontal partner teams to further integrate end to end
- Develop PM capabilities in the organization
- Foster a PM network across EU Amazon Transportation

A day in the life
You will report portfolio progress to senior leaders and connect regularly with PMs and PMO POCs to help them identify risks and opportunities in their programs. Together you will find solutions to unblock progress. You identify opportunities to further automate program and portfolio reporting and provide insights and recommendations to leaders. You work closely with colleagues to further optimize how programs flow through the project life cycle, linking programs, strategic planning and change management. You build scalable solutions and further develop PM capabilities across the supported teams.

About the team
The Amazon Transportation PMO team is part of EU Operational Excellence, Learning and ACES Transportation team and serves the middle and last mile organization. You’ll be welcomed into a diverse team that plays a central role in our success. The team exists to simplify the lives of project managers by providing structures and processes relevant to successful project and program management and to provide senior leaders with the insight they need to steer their organization’s programs and achieve strategic goals.

BASIC QUALIFICATIONS
- A degree in business, supply chain, economics
- Relevant experience in project management or management consulting including handling multiple ongoing projects
- Relevant experience using Microsoft Excel for data analysis
- Relevant experience of communicating with a wide range of senior stakeholders
- Approximately 20-30% travel required

PREFERRED QUALIFICATIONS
- Experience in process improvement
- Experience in analytical tool building
- Recognized project management certifications, such as the PMP/CAPM/PRINCE2
- Strong knowledge of project management methodologies e.g. Agile, Waterfall, Scrum
- Experience with project management tools such as Asana, Microsoft Project, etc