Eu Aces Sr Program Manager, Eucf Aces

il y a 2 semaines

Luxembourg Amazon EU Sarl Temps plein

Relevant project and people management experience in either Business Consulting, operations, or Supply Chain
- Relevant experience in operational, process, and performance improvement projects including process mapping and process re-design
- Relevant experience across the full project lifecycle: analysis, design and implementation
- Relevant experience in communicating complex concepts with ability to influence diverse audience at different levels
- Relevant experience of analysing and distilling down complex operating models and identifying where the value and opportunity is
- Relevant experience in complex change management projects which involves stakeholders that can be sceptical/resistant to change

Operations is at the heart of Amazon’s customer experience and differentiation. Our ambition is to be the earth’s most customer-centric business and set the industry standard for customer innovation and experience. The EU Amazon Customer Excellence System (ACES) Team is responsible for driving step-change improvements in the performance of Amazon’s European Operations from vendor through to customer. We work backwards from the customer and define new innovative solutions that raise the bar on customer experience and speed whilst constantly lower our cost of fulfilment and supporting our continued high growth. The team will work on top strategic projects and opportunities across the European operations influencing business-critical decisions and taking the performance of the operations to the next level. This is a fast-paced, challenging and deadline driven environment. It is expected that members of the ACES team can develop their careers by progressing to more senior roles within the team or by moving into numerous challenging and sought after leadership roles in fulfilment operations, transportation, or supply chain after spending time within ACES. This role will require travel as required to drive project deliverables.
Key job responsibilities
- Lead strategic projects/ programs - own end to end project and stakeholder management
- Conduct strong problem solving and ideation to define solutions that meet the high bar on safety, customer experience, quality and cost
- Own document writing and run reviews with key stakeholders to drive alignment across business & drive decision-making
- Ensure execution of project/ program to meet project plan and targets
- Contribute to identifying new project opportunities for future
- MBA
- Experience dealing with ambiguity, and proficiency of hypothesis-led problem solving
- Experience in operating at both a strategic and operational level
- Experience in taking unpopular positions with ability to influence senior stakeholder
- Relevant experience in driving complex initiatives with limited oversight

  • Aces Business Analyst, Eucf Aces

    il y a 2 semaines

    Luxembourg Amazon EU Sarl Temps plein

    Bachelors Degree - Experience conducting large scale data analysis to support business decision making - Proficient extracting and processing data using SQL - Proven ability to thoroughly understand processes and use data to identify improvement opportunities - Ability to present Data to a wide audience Operations is at the heart of Amazon’s customer...

  • Aces Business Analyst, Eucf Aces

    il y a 7 jours

    Luxembourg Amazon EU Sarl Temps plein

    Bachelors Degree - Experience conducting large scale data analysis to support business decision making - Proficient extracting and processing data using SQL - Proven ability to thoroughly understand processes and use data to identify improvement opportunities - Ability to present Data to a wide audience Operations is at the heart of Amazon’s customer...

  • Snr Aces Manager

    il y a 7 jours

    Luxembourg Amazon EU Sarl Temps plein

    A degree in business, supply chain, economics - Relevant experience in project management or management consulting including handling multiple ongoing projects - Relevant experience using Microsoft Excel for data analysis - Relevant experience of communicating with a wide range of senior stakeholders - Approximately 20-30% travel required At Amazon, we are...

  • Snr Aces Manager

    il y a 7 jours

    Luxembourg Findel Airport Amazon Temps plein

    DESCRIPTION At Amazon, we are always exploring new opportunities to shape our global business. In a world in which progress is driven through projects, efficient and effective project management and structures that guide Project Managers (PMs) are a key to success. As a Snr ACES Manager (PMO) you will have an integral part in further developing and scaling...

  • Head of Leader Development Transportation, Learning and Aces Transportation

    il y a 1 semaine

    Luxembourg Findel Airport Amazon Temps plein

    DESCRIPTION Are you a Day1 thinker who is passionate about growing leaders at Amazon and having global impact? If so, the Leaning and ACES Transportation team would like to hear from you! The Head of Leader Development for Transportation is responsible for formulating and implementing the strategy for Leader Development initiatives supporting EU...

  • EHS Sr. Program Manager

    il y a 3 jours

    Luxembourg Amazon EU SARL Temps plein

    5+ years of program or project management experience - Experience using data and metrics to determine and drive improvements - Experience owning program strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Amazon Workplace Health & Safety (WHS) mission is to provide tools, resources, and environments that support...

  • Sr. Technical Program Manager

    il y a 7 jours

    Luxembourg Amazon EU Sarl - A84 Temps plein

    Experience in technical product or program management - Experience working directly with engineering teams - Experience in software development - Experience in technical program management working directly with software engineering teams - Experience managing programs across cross functional teams, building processes and coordinating release...

  • Whs Change Manager, Eu Whs Change Management

    il y a 1 semaine

    Luxembourg Amazon EU Sarl Temps plein

    Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL Speak, write, and read fluently in English Experience in program or project management Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization Experience in leading large, cross functional projects Bachelor's degree in management,...

  • Sr. Technical Program Manager, Ops Finance Ipat

    il y a 7 jours

    Luxembourg Amazon EU Sarl Temps plein

    Experience developing and executing/delivering product and technical roadmaps - Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of technical product or program management experience - 7+ years of working directly with engineering teams experience - Experience in communicating with a...

  • Sr. Technical Program Manager

    il y a 1 semaine

    Luxembourg Amazon Europe Core Sarl Temps plein

    Experience in technical product or program management - Experience working directly with engineering teams - Experience in software development - Experience in technical program management working directly with software engineering teams - Experience managing programs across cross functional teams, building processes and coordinating release schedules The...