Associate Payments Business Analyst

This position is based at our Luxembourg headquarters and requires regular office presence. The EIB offers you the opportunity to live and work in a truly international and multi-cultural environment. We also offer relocation support.
The **EIB**, the European Union's bank, is seeking to recruit for its Finance Directorate (FI), Planning and Settlement of Operations Department (PRO), Contracts and Business Solutions Division (CBS), Business Digitalisation and Support Unit (BuDis) at its headquarters in Luxembourg, an **Associate Payments** **Business Analyst*.**

This is a full-time position at grade 4 for which the EIB offers a permanent contract.
- _internal benchmark Associate Officer Business Support for IT Applications_

**_ Panel interviews are anticipated for July/ August._**

**Purpose**:
You will conduct business analysis to implement and maintain critical software solutions. This role involves providing expertise in business requirements analysis, process analysis, solution design and software configuration to meet the organization's digitalization, technology security, and regulatory needs.

**Operating Network**:
You will report to the Head of Unit. You will be in working contact with other colleagues in FI and other Directorates for business aspects, while you will co-operate closely with the other units of the FI-PRO Back-Office Divisions and with FI-SDM and GDO on technical aspects. The post will primarily focus on the implementation of Projects falling under the Digital Ambition programme and support the Back Office Divisions for deliveries related to these projects.

Regular telework is allowed as long as the Bank’s telework policy and the Minimum Presence Required rules applicable for FI PRO teams are respected.

**Accountabilities**:
**COLLABORATE ON BUSINESS PROJECTS**

Contribute and provide business support to projects with specific scope and timing to ensure their realization within the set scope, time, and budget.
- Collaborate in workshops/discussions to understand - within assigned business area - project goals, workflows, complex business needs, gaps, and opportunities
- Review and comment technical documentation related to the approved solution before implementation.
- Review the documentation of transactional processes

**PROVIDE SUPPORT AND ENSURE MAINTENANCE AND DEVELOPMENT OF SYSTEMS**
- Provide 1st level user support: analyse incidents, identify workarounds, provide specific advice and follow-up of resolutions
- Coordinate functional support to business users in FI-PRO directorate
- Gather user requirements for maintenance and developments, follow-up on implementations
- Provide status updates to the senior management on the development
- Execute User Acceptance Tests (UAT) test plans to ensure that business requirements and functional specifications are implemented properly and meet objectives, (e.g. review and definition of rules, reports and activities).
- Collaborate to the training sessions organization when required

**ACT AS CONTACT POINT**

Build and maintain relationships and collaborate with counterparts from others EIB Group’s Directorates.
- Participate and Collaborate to NPCs and working groups that impact FI-PRO on new products or bank-wide initiatives, and assist BuDiS senior colleagues in order to define solutions that will meet the requirements of the services and cover the business needs.
- Streamline the communications with IT and the software vendor for problem resolution.

**Qualifications**:

- University degree (minimum an equivalent to a Bachelor), ideally in the fields of information technology, mathematics or finance.
- Minimum 3 years of relevant professional experience, ideally in the financial sector, or business consulting companies as Business Analyst or Project Manager.
- Good understanding of payment market standards including the latest ISO 20022 standards.
- Experience with payment and reconciliation software such as ION Wallstreet D&C, SWIFT Alliance Access, Accurate NXG, or similar platforms.
- Good knowledge of financial instruments, systems and processes related to Back-Offices (Borrowings and/or Treasury and/or Lending).
- Knowledge of a financial back-office software (ION Wallstreet TRM - CLM or similar) would be an advantage.
- Experience in IT projects involving business rules automation and IT algorithm implementation, including understanding conditions, loops, and parsing, is an advantage.
- Good presentation and communication skills.
- Good coordination skills.
- Knowledge of the standard computer tools, in particular, strong proficiency in Microsoft Excel and PowerPoint is required.
- Excellent knowledge of English and/or French (**) with a good command of the other. Knowledge of other EU languages would be an advantage.

**Competencies**:

- Find out more about EIB core competencies _here

To find out more about our eligibility criteria click here
- (**) Unless stated explicitly as a required qualification, a good command of Fr