Senior Product Manager, Amazon Business Eu, Ssr

5+ years in a product management role in a relevant industry.
- Proven experience in leadership roles across detail oriented functions, such as product or program management, account management, and customer engagement.
- Experience developing product solutions, preferably in the B2B procurement space.
- Demonstrated ability to influence others, both internally and externally.
- Superior analytical skills, including strong ability to identify and solve highly ambiguous problems.
- Demonstrated ability to identify and solve ambiguous problems. In particular, identifying customer needs and inventing new ways to meet those needs.
- Strong communication skills (written and verbal).
- Proven track record of success in roles of increasing responsibility.

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing, start-up passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business (AB), we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Within the AB EU, small business customers are a key segment, both in terms of their unique purchasing behavior and their impact on revenue.
We are looking for a Sr. Product Manager, with proven experience in thought leadership, and detailed execution to enhance and develop our onboarding and activation experience for our small business segment in the EU. As the person responsible for Amazon’s B2B account onboarding strategy and roadmap, you will support setting the direction, and leading the team to identify and promote targeted features to drive value perception and engagement. This is your opportunity to redefine B2B e-commerce and to lead an industry transformation for a significant market segment.

This leader will have WW responsibility of the onboarding experience for Amazon Business small business customers, playing a key role in influencing and defining the overall long-term strategy on feature discovery and adoption. As a senior leader in the WW AB Small Business team, you will be responsible for guiding the company’s efforts to develop, launch and scale our emerging Amazon Business feature set and functionality, with a sharp focus on addressing the unique needs of business customers in each geography. The experienced Sr. Product Manager will work closely with the US-based product management and engineering team along with other Amazon teams to implement a strategy that is coordinated across all B2B initiatives at Amazon. This role can be based in Luxembourg, Milan, Paris, London, Madrid or Munich. Come join our Amazon B2B team and help build the next big business at Amazon.

Key job responsibilities
- Start with the customer and work backwards to define the set of onboarding and activation features to address business customer needs Worldwide.
- Work closely with the global B2B product management team to establish and develop the long-term roadmap to grow Amazon B2B
- Work cross-functionality with a diverse set of Amazon teams including Technology,, Retail, Sales, Marketing, Legal, Tax, Finance and Customer Service to deliver on shared goals
- Identify blockers and solve through creative problem solving, effectively escalating across all levels in the company when required
- Design customer engagement processes that address the various customer segments including sole proprietors and small market enterprises
- Establish and deploy policies to simplify and target onboarding to a customer's value drivers, reducing activation friction for Amazon Business customers.
- Build effective mechanisms for providing internal feedback and external, voice of customer feedback to development teams
- Develop daily, weekly, monthly and quarterly reporting to objectively track progress to goals and to provide customer insights

Luxembourg, LUX
- Master's degree or equivalent
- Proficiency with SQL and data analysis