Technology Expert-technical Writer

il y a 7 heures

Luxembourg ARHS Hellas Temps plein

**Company Description**
Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems** for **large organisations**, focusing on state-of-the-art software development, digital trust, cloud, data science, mobile development, machine learning and infrastructure services.

We are composed of 16 entities across 8 countries worldwide that are unified by the Arηs Group, with more than 2500 consultants. This corporate structure enables us to respond quickly to market changes and customer requests, and to communicate and make decisions without layers of bureaucracy.
- Help to drive the adoption of M365-based modern workplace technologies;
- Design, plan and develop documentation to accompany the adoption of a modern workplace.
- Train client's staff to the use of new functionalities, and new ways of working with client's workplace.
- Provide guidance and expertise in the use of M365 products.
- Draft consult, obtain approval, and coordinate publication of different types of technical documentation.
- Ensure the compliance of all activities with approved standards and internal procedures.
- Collaborate with team members to analyse information, define and prioritize requirements and evaluate potential solutions;
- Coordinate stakeholder’s communication channels amongst other business requirements gathering workshops, technical workshops
- Contribute to design vision and other project-related documentation.

**Qualifications**
- Bachelor's degree plus minimum of 5 years' of professional experience in business analysis position, with relevance to the tasks described above
- Presents excellent command of English, at least at B2 level
- Capacity in preparing and writing business and requirements analysis
- Capacity to speak to both business and technical audiences.
- Capacity to provide hands-on training and detailed presentations.
- Capability to write clear and structured technical documents;
- Ability to participate in meetings, very good communication skills (English);
- Collaborative and proactive approach with hands-on attitude;
- Ability to make recommendations and give advice about best practices;
- Previous experience as a technology expert in M365 in at least one of the following areas:
1. Collaboration platforms and communication including some or all of: Outlook, SharePoint Online, OneDrive, Microsoft Teams Office 365, etc.
2. User Identity Management.
3. Information Protection and Governance, including some or all of: Microsoft Purview, Data Loss Prevention, Sensitive Information Types, Microsoft 365 Encryption, Message Encryption, Sensitivity Labels, Data Lifecycle and Records Management, Retention, Data Analytics, Audit, etc.

**Advantageous**:

- General knowledge of support activities related to M365;
- Previous agile experience (certification in PM2-Agile or equivalent desirable);
- Previous experience in an EU institution;
- Capability of working in an international/multicultural environment.

**Additional Information**
**Advantageous**:

- General knowledge of support activities related to M365;
- Previous agile experience (certification in PM2-Agile or equivalent desirable);
- Previous experience in an EU institution;
- Capability of working in an international/multicultural environment.

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