Service Technician
Il y a 2 jours
Foetz, Luxembourg
Weinig group
Temps plein
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Gratuit avec email ou Google
At LuxScan Technologies, we value a noble and essential natural resource for the survival of the planet: Wood.
We are world-wide leader in the design, manufacturing and installation of industrial scanners for automation in the timber industry.
Our company, based in Luxembourg, is part of the WEINIG group. WEINIG is a German group, producing machines and production lines for solid wood and panels production. We benefit of the flexibility of a 50 employees company but with robustness of a wide international group behind us.
Supervised by a Service Manager, you will be in charge of handling the installations of our machines at our customers’ factories... As we have a rotation system inside the Service team, there are ‘inhouse’ tasks as well that are part of the daily operation.
Your responsibilities will include:
- Preparation ofnew machines for a Factory Acceptance by the customer before shipping
- Installation of the machines at the customers factory, mainly in Europe and occasionally outside Europe
- Training ofcustomers on their new machine
- Service for existing machines
- Technical assistance and support for incoming queries related to computer systems, software, and hardware (vision systems)
- Identification, research, and resolving technical issues for end users Suggesting improvements for an increased reliability.
Your Profile
- You have a degree in automation, electronics, electrical or computer sciences (minimum Bachelor degree)
- You are open minded and ready to work in a multicultural environment;
- Your strong team spirit is crucial for collaborating on daily tasks with your future colleagues in an open workspace.
- You are also capable of working autonomously
- You have excellent communication (oral and written) skills in English (German is a plus).
- You have proven analytical and problem-solving abilities even under high pressure situations It would be even more perfect if:
- You have electrical skills or a diploma, which is a strong asset
- You have at least 2-3 years' experience in a similar position is considered an asset.
- You are proactive, flexible and multi-task.
- You have experiences in vision systems
- You are able to manage incident follow-ups and prioritize tasks effectively. Work
Location:
In person
- Preparation ofnew machines for a Factory Acceptance by the customer before shipping
- Installation of the machines at the customers factory, mainly in Europe and occasionally outside Europe
- Training ofcustomers on their new machine
- Service for existing machines
- Technical assistance and support for incoming queries related to computer systems, software, and hardware (vision systems)
- Identification, research, and resolving technical issues for end users Suggesting improvements for an increased reliability.
Your Profile
- You have a degree in automation, electronics, electrical or computer sciences (minimum Bachelor degree)
- You are open minded and ready to work in a multicultural environment;
- Your strong team spirit is crucial for collaborating on daily tasks with your future colleagues in an open workspace.
- You are also capable of working autonomously
- You have excellent communication (oral and written) skills in English (German is a plus).
- You have proven analytical and problem-solving abilities even under high pressure situations It would be even more perfect if:
- You have electrical skills or a diploma, which is a strong asset
- You have at least 2-3 years' experience in a similar position is considered an asset.
- You are proactive, flexible and multi-task.
- You have experiences in vision systems
- You are able to manage incident follow-ups and prioritize tasks effectively. Work
Location:
In person
