Client Service Custody Support, Senior Associate

il y a 1 semaine

Luxembourg State Street Temps plein

The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded.

Principal Tasks
- Day to day liaison with our clients and their agents in respect all Custody items
- Ensuring we meet deliverables as set out on the Service Level Agreements
- Partnering with the various offshore teams to resolve complex issues and identify root cause as well as steps to prevent re-occurrence
- Production and analysis of monthly/daily/weekly/ad hoc reporting
- Adhering to and creating effective internal controls

Core Competencies

**Professional Agility**
Be adaptable, responsive to change and intellectually curious, while rigorous in pursuit of client solutions

**Quality & Risk Management**
Promote high quality query management and ensure that organizational risks are managed through embedding and adhering to effective controls

**Exception Processing & Resolution**
Engage in exception resolution process, pro-actively resolve enquiries and exceptions on a case-by case basis by working with functional teams and State Street colleagues

**Process Workflow**
Build and manage the flow of information and data to ensure an accurate output with limited issues and exceptions

**Data & Analysis**
Develop and maintain scorecards and metrics. Collect, analyze, package and communicate data at various levels for use by stakeholders

**Individual Responsibilities**
- Build expertise in functional and technical knowledge across multiple disciplines attending training as required
- Complete accurate processing of system information to meet internal standards (SOPS, Job Aids etc.)
- Collaborate with others to drive success of team
- Raise ideas to manager to support operational improvements
- Respond in a timely manner to queries such as clients/internal departments
- Identify and report all risk and compliance issues, breaches and suspicious activities
- Act in accordance with Risk Excellence as part of our Way Ahead foundation

Disposition
- Self-motivated
- Enthusiastic
- Self-reliant
- Flexible

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

  • Custody Client Service, Senior Associate

    il y a 1 semaine

    Luxembourg State Street Temps plein

    **Who are we looking for**: The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded. Principal Tasks - Day to day liaison with our clients and their agents...

  • Custody Client Service, Senior Associate

    il y a 2 semaines

    Luxembourg State Street Temps plein

    **Who are we looking for**: The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded. Principal Tasks - Day to day liaison with our clients and their agents...

  • Client Service Management, Senior Associate Level

    il y a 20 heures

    Luxembourg State Street Temps plein

    INTERNATIONAL FINANCIAL DATA SERVICES (IFDS) IFDS, established in 2007, is a market leader in Transfer Agency Services committed to providing high quality services and technology to our clients, with European offices in Dublin and Luxembourg. IFDSL is owned equally by SS&C Technologies Holdings, Inc. and State Street Bank Corporation. IFDSL services and...

  • Custody Client On

    il y a 20 heures

    Luxembourg Blackridge Group Temps plein

    CUSTODY CLIENT ON-BOARDING OFFICER Custody client onboarding Officer with clients and internal stakeholders and is responsible for solution design, change management and on-boarding for approved initiatives including new client on-boarding, existing client **fund launches**, **mergers**, **liquidation** and **off-boarding**, product enhancements, client...

  • Custody Client On

    il y a 3 jours

    Luxembourg BlackRidge Group Temps plein

    **Job Information**: Work Experience - 5+ years Salary - 0 Industry - Financial Services City - Luxembourg Country - Luxembourg Province - Luxembourg (fr) Postal Code - L-1116 CUSTODY CLIENT ON-BOARDING OFFICER Custody client onboarding Officer with clients and internal stakeholders and is responsible for solution design, change management and...

  • Custody Client Service, Officer

    il y a 2 semaines

    Luxembourg State Street Temps plein

    **Who are we looking for**: As part of our business expansion in Luxemburg we are looking for an experienced professional to join the Custody Client Service team. This position has responsibility for provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and...

  • Client Service Supervisor- Custody

    il y a 20 heures

    Luxembourg Brown Brothers Harriman Temps plein

    At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value...

  • Custody Client Services, Assistance Vice President

    il y a 2 semaines

    Luxembourg State Street Temps plein

    **Who we are looking for** The Client Service Unit (CSU) provides custody client servicing to our clients and their agents and deals with internal and external contacts to resolve and address client queries and ensures all internal and external/client deliverables are met or exceeded. **Why this role is important to us** The team you will be joining is a...

  • Senior Global Custody Implementation Man

    il y a 2 semaines

    Luxembourg Le Grand & Associates Temps plein

    As a Senior Global Custody Implementation Manager, you will spearhead the strategic execution of client onboarding initiatives within the Global Custody (GC) domain. Your role will encompass leading high-stakes projects such as new client launches, complex client migrations, fund mergers, and liquidations, ensuring seamless transitions and operational...

  • Senior Relationship Manager Consolidation Services

    il y a 2 semaines

    Luxembourg CSC (Corporation Service Company) Temps plein

    **Ready to change how business gets done? So are we. **Senior Associate Consolidation Services** **(Senior Relationship Manager Consolidation Services)** **Corporate Legal Services** **Luxembourg** **Hybrid **What you’ll do for us** - Prepare IFRS or Lux GAAP (consolidated) annual accounts, reporting and other deliverables - Prepare, review and analyze...