Backup & Storage Senior Technical Administrator

We are actively looking for a motivated **Senior technical administrato**r to work in a dynamic team **to maintain the overall backup infrastructure** of our customer.

**Your mission**:

- Participation in projects to warrant a smooth transition of projects into daily operations by performing activities linked to operations within the project life cycle.
- Define and implement strategies for team growth, skill development, and knowledge sharing within the storage domain.
- Identify opportunities for process improvements and drive initiatives to enhance team efficiency and productivity.
- Conduct regular one-on-one meetings and team sessions to foster open communication and address potential challenges early.
- Stay updated on industry trends in storage technologies to ensure the team’s solutions remain cutting-edge and aligned with business objectives.
- Provide guidance and decision-making support during critical incidents or high-priority escalations.
- Resolve team blockers, addressing resource gaps or unforeseen challenges that arise during project execution.
- Act as the escalation point for operational issues, ensuring timely and effective resolution while communicating updates to stakeholders.
- Support team members in troubleshooting and resolving complex technical problems when required.

**The Environment**:
**The Backup and storage team shall perform the following activities (non-exhaustive list)**:
**The activities related to managing the hardware are**:

- Analysis and propose configuration to deploy
- Architecture and Reference Configuration definition
- CMDB maintenance
- Decommissioning: data migration in coordination with other teams, logical disk shredding, and configuration cleaning

**In terms of activities linked to the provisioning and maintenance of the services**:

- Set-up and maintain Storage devices’ definitions and policies
- Storage Area Network related: zoning and port configurations
- Drive and enforce standards based deployments
- Oversee installation, provisioning, troubleshooting and reporting
- Perform periodic analysis of vulnerabilities available with the corresponding risk and impact assessment, in conjunction with the providers, to ensure a stable and safe setup. Reporting based on templates is part of the analysis
- In coordination with the providers, install updates and patches to hardware and software. Perform routine and preventive maintenance tasks
- Capacity and Performance planning of each component of the infrastructure

**On a daily basis, the activities performed are**:

- Monitoring of the Backup and Storage infrastructures
- Incident follow-up and resolution (SMT)
- After major system events, a Root Cause Analysis (RCA) has to be presented, including the preventive measures to take to limit possible reoccurrences
- Service requests follow-up and resolution (SMT)
- Generate reports on the overall status of the services’ infrastructure

Familiarity with Agile or Scrum methodologies

**Your profile**:
Good knowledge in some of the following tools is required:

- Backup: Commvault and its associated management tools
- SAN: Brocade and storage Hitachi and its associated management tools
- NAS:
NetApp ONTAP storage arrays (AFFxxxx) and StorageGrid (SG6xxx) and its associated management tools

DELL EMC Isilon/PowerScale and its associated management tools
- S3 protocol/Object Storage knowledge - preferably on Cloudian and/or Storage Grid.
- Familiar with Agile Methodology
- Working knowledge of ITIL 4
- Familiar with Disaster Recovery exercise
- Are considered as a PLUS: Knowledge of Perl or Python or Ansible scripts & Knowledge of Superna Eyeglass DR
- Proven leadership experience, including managing technical teams and mentoring team members to achieve their full potential.
- Excellent organizational and project management skills, with the ability to prioritize, delegate, and balance team workloads effectively.
- Strong interpersonal and communication skills, capable of fostering collaboration within the team and with cross-functional stakeholders
- Demonstrated ability to drive accountability, innovation, and continuous improvement within a technical team.
- You have at least 3 to 6 years of experience in Backup & Storage domain within a large environment;
- You have an university degree or equivalent level through experience and professional training;
- You possess the ability and willingness to quickly learn new technologies, capable of self-study;
- In addition to your strong communication skills, you are structured, process minded and able to maintain the high level overview;
- You are fluent in English (at least B2 Level). French is considered as an asset;
- You can work independently and can manage your time;
- You are eager to work in a dynamic multi-national environment with a strong customer focus;
- You are willing to travel in order to attend industry events and customer meetings.
- Lead a team of 10+ engineers, ensuring alignment with organizationa