Senior Business Analyst
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- Transfer Agent (TA) Projects (M/F): Mission Overview
Key Responsibilities
- Analyze project needs and formalize them into Project Initiation Documentation (PID)
- Participate in solution design and testing of new functionalities
- Monitor and control changes associated with the project, including reporting
- Analyze and test new connectivity solutions, including SWIFT and SFTP
- Organize and deliver documentation to support process evolution and production rollout
- Support business and onboarding activities, including training sessions for stakeholders
- Evaluate risks and define risk mitigation strategies
- Produce user guides and continuously update the knowledge database Technical Environment
- Hardware: PC Laptop
- Connectivity:SWIFT, SFTP, NSCC Required Skills & Experience
- Proven expertise in Transfer Agent (TA) processes, including end-to-end operational workflows and reporting
- Strong knowledge of SWIFT and SFTP connectivity
- Experience with Multifonds TA, trailer fees, NSCC, reconciliations, and KPI reporting
- Operational expertise in TA and related business analysis
- Project management skills
- Ability to organize and deliver training and documentation
- Excellent communication skills in both French and English Selection Criteria (Weighting)
- MFTA expertise (including SWIFT & SFTP knowledge): 65%
- Operational TA processes: 30%
- Project management: 5%
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