Senior Investor Services Analyst

il y a 1 jour

Luxembourg CSC (Corporation Service Company) Temps plein

**Senior Investor Services Analyst / Transfer Agency**

**CSC, Luxembourg**

**Full time (40h/week), Hybrid**

**Key Responsibilities**:

- **Transfer Agency Operations**:Oversee the daily operations of the Transfer Agency function for assigned private equity funds, ensuring accuracy and compliance in all transactions and communications.
- **Investor Register Management**:Set up, maintain, and regularly update the investor register for assigned funds, ensuring data accuracy, confidentiality, and compliance with regulatory standards.
- **Capital Activity Processing**:Manage capital calls, distributions, capital commitments, and investor transfers, adhering to fund documentation and internal SLAs.
- **Investor Reporting**:Draft and distribute investor notices, including drawdown notices, distribution notices, shareholding confirmations, and quarterly reports, ensuring timely and accurate communication.
- **Payment Execution and Receipt**:Oversee the execution and reception of payments to and from investors, ensuring timely and correct transactions.
- **AML/KYC Compliance**:Understanding of AML/KYC requirements and investor onboarding processes.
- **Regulatory Liaison**:Collaborate with the Compliance Department to escalate any potential transaction concerns and ensure quick and compliant resolution. Report any suspicious activity in accordance with TA guidelines.
- **Process Documentation and Updates**:Create, maintain, and regularly update Transfer Agency procedures, ensuring that all internal documentation remains current and aligned with industry standards and regulatory requirements.
- **Investor Relationship Management**:Handle investor queries and maintain strong, professional relationships, ensuring efficient resolution of any issues or concerns.
- **Security and Compliance**:Uphold the organization’s security policies by being vigilant about information security threats and taking responsibility for reducing risks related to theft, fraud, and misuse of facilities.

**Required Qualifications and Skills**:

- **Educational Background**:A University degree in Business Administration, Finance, Law, or a related field.
- **Professional Experience**:4-5 years of relevant experience in Transfer Agency or Funds Services, preferably within an international financial service, legal, tax, or trust environment.
- **Private Equity Expertise**:Strong understanding of private equity fund structures (e.g., LP/GP, capital calls, distributions, equalization) and fund administration processes.
- **KYC/AML Knowledge**:Good understanding of KYC/AML regulations and investor onboarding processes.
- **Attention to Detail**:A meticulous, organized approach to work with an ability to handle multiple priorities under tight deadlines.
- **Communication Skills**:Excellent verbal and written communication skills, with the ability to interact professionally with clients, investors, and internal teams.
- **Fluency in English**:Proficiency in English is required for all aspects of communication and reporting.

**Preferred Attributes**:

- **Client-Facing Experience**:Prior experience in client-facing roles, providing high-quality investor servicing and support.
- **Problem-Solving**:Strong analytical and problem-solving skills with a solution-oriented mindset to address challenges effectively.
- **Independent and Collaborative**:Ability to work independently, as well as collaborate with cross-functional teams, ensuring smooth workflow and efficient service delivery.

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