Loan Processing Officer

Salary:
EUR 55,000
- 60,000
-

Location:
Luxembourg
- Work arrangement: Full-time, fully in-office You’ll join a fast-growing international fintech that provides flexible funding to SMEs across APAC and Europe. The business has funded over $1.5B in loans and continues to scale, with a strong focus on customer experience.

What you'll do
- Review incoming loan submissions for completeness and basic eligibility before they move forward
- Collect, verify, and organise supporting documents, credit reports, and financial information
- Draft, check, and issue loan contracts and agreements with a high level of accuracy
- Coordinate with sales, credit, brokers, and offshore support to keep cases moving
- Maintain clean system records, documentation, and filing throughout the process
- Audit files and resolve discrepancies before deals are handed over for funding Who we're looking for We’re looking for someone who is organised, accurate, comfortable with case ownership, and able to communicate clearly with both internal and external stakeholders. Must-haves:
- Based in Luxembourg or willing to relocate quickly
- German and English C1 or above
- Full Luxembourg / EU working rights
- Comfortable working fully in-office
- Experience in detail-critical processing, administration, or operations work
- A track record of owning workflows or cases rather than only handling small task fragments
- Ability to manage multiple live cases with deadlines and quality standards
- Confidence communicating with customers and brokers when documentation or contract details need clarifying
- Strong systems usage, data-entry accuracy, and record-keeping discipline Nice-to-haves
- Experience in loan processing, lending operations, credit administration, or banking back-office work
- Exposure to fintech operations involving onboarding, documentation, verification, or case management
- Experience in contract-heavy environments such as insurance claims, policy administration, legal support, paralegal work, or corporate services
- Background in KYC, transfer agency, settlement, or other regulated operations with strong controls and audit standards
- Experience coordinating with multiple stakeholders to keep files moving at pace What's in it for you
- End-to-end ownership of live cases, from intake through to pre-funding handoff
- A chance to build specialist experience in SME lending operations rather than purely general administration
- Broad exposure across contracts, documentation, compliance checks, and operational coordination
- Day-to-day collaboration with sales, credit, brokers, and offshore support teams
- The opportunity to join an international fintech that is continuing to grow across Europe

About the Company
An internationally growing fintech company providing flexible funding solutions for small and medium-sized businesses. The company operates across multiple markets and is defined by a performance-driven, team-oriented culture with a strong focus on delivering customer value.

How to apply
Ploomo is supporting this process as the exclusive talent partner and is running a structured selection process on behalf of the company. To be considered for shortlisting, you will need to complete the assessment.